Servpro of the Mountains

Clean carpet is a priority for all home owners. Professional carpet cleaning is an important service to utilize as needed on but with the right preventative care you can extend the life of your carpets and keep them looking nice for years.

Here are some tips recommended by our expert Technicians that will help during an emergency spill until you can have your carpet professional cleaned:

Servpro Carpet Cleaning Tips - What to do in the case of stains and spills.

Quick spot removal and stain cleanup will also prevent re-soiling. Start by removing as much of any loose debris that may be present. Next, blot the area with a clean, color free towel to remove any damp material. Be careful not to rub or scrub as this action can spread the liquid to other fibers. Lastly, dampen the towel in a solution of dish washing liquid and gently and repeatedly blot the area until all of the soil is transferred to the towel. Be careful to wet only the face fibers of the carpet and not the backing.

For any spots that still remain, Servpro sells an excellent spotting kit for use by the home owner. This kit provides a full compliment of the actual spotting and cleaning agents that our technicians use daily.

Carpet manufacturing experts state that vacuuming your carpets regularly is the most beneficial thing you can do to keep your carpets looking clean. Over 85% of typical dust, dirt and soils can be removed by frequent vacuuming. This simple cleaning will remove the grit that acts as sandpaper on carpet fibers.

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is an independent organization that establishes the professional standards of the specialist cleaning industry. Visit their website at IICRC.ORG for more information about carpet cleaning.

Click here to return to the previous page: SERVPRO Carpet Cleaning Methods and Services
Typically, carpets should be cleaned by a professional carpet cleaner every 12 to 18 months. This frequency will go up or down depending on the type and amount of traffic that the carpet is exposed to.

When you are ready to have your carpets cleaned be sure to select a carpet cleaner that will exceeed your expectations. Here are some tips on selecting a carpet cleaner:

Many cleaners will try to push one method over another. Unfortunately, some cleaners will even use fear tactics by stating that other types of carpet cleaning can damage or even ruin the carpeting. While quality equipment is important, as with any profession, good results are more dependent on the skill of the craftsmen than they are on his tools. Each method that is available today has its pros and cons. Ask your carpet cleaner to discuss the merits of each process.

A skilled carpet cleaner should be able to offer multiple cleaning methods that best suit the needs of the consumer. Avoid choosing a cleaner based solely on price. Providing quality service requires competent trained technicians, proper equipment and cleaning agents. To do all of this correctly is not inexpensive. The lowest price choice may end up costing much more with a job done poorly.

6 simple questions to ask to your carpet cleaner:

1) What does your price include?

Some companies offer “dirt cheap” rates for one room or even entire houses. Be warned that these prices often don’t include pre vacuuming, pre spotting, any cleaning agent application, moving furniture, second passes, carpet agitation, power extraction or carpet pilation.

2) What is your company’s guarantee?

Reputable carpet cleaners will guarantee customer satisfaction within the first 10 to 30 days after service is performed.

3) How is your staff trained?

Professional companies will require their employees to complete a systematic process of training that includes video, book work and of course hands on application. Training beyond the basics should continue in a regularly scheduled manner for all employees.

4) What certifications do they hold?

There are many industry organizations that provide additional training and certification. The most common in our area is the Institute of Inspection, Cleaning and Restoration Certification (IICRC). You can visit their website at ….

5) Are thorough background checks maintained on all employees?

In today’s world no one can be too careful about the caliber of workers that are sent into customer’s homes. Proper background checks must directly involve law enforcement data bases and should be done both at time of hiring and on a repetitive basis.

6) Is your company insured with both liability and workman’s compensation?

Unfortunately, some companies view this as an unnecessary expense. Be aware that injuries to uninsured workers have turned into successful lawsuits against homeowners.