Bertrams Pizza

The best service by far is actually not the pizza. The best service I have ever had is by Ian Bertrams Wife Melissa! Wow, what a great Ride! Thanks a Bunch;)
By Iam McClovin on May 19, 2010 at 01:41 PM

Great pizza and we've never had an issue with rudeness. Delivery is a bit slow, but the driver has always been polite and courteous. The chessey bread is great!
By Larry on May 21, 2009 at 07:56 AM

Bertram's has the best pizza! I'm totally addicted. I usually have my pizza delivered and the delivery people are great! They always seem to deliver earlier than they say on the phone which is great! Bertram's ROCKS!
By Melissa Sheehan on April 03, 2009 at 05:02 PM

Not sure what all the bad reviews on the service are for. I have been going to them for pizza for the last 2yrs and they have outstanding service, always very friendly. As for the delivery I am always amazed they say 45 min and 15mins later there at my door. I think yall must have a grudge with the owners or something cause your statements are false.
By Brian on January 28, 2009 at 03:34 PM

After reading the reviews about "bad customer service", I have to agree. I like Bertrams pizza (especially the deep dish) but not the atmosphere created by the pin ball arcade. It attracts kids which causes the young employees to put on their worst faces. Have you ever seen a kid being polite to another kid? I hope the owner's there when I pick up my pizza -- employees tend to smile more when the boss is around.
By Dennis on January 15, 2009 at 06:11 AM

I just don't know why they don't understand........they have a great businesess with POOR customer service. If they could just get it through their heads.......that if you treat everyone as if they are your ONLY customer and treat them special........treat them like GOLD, make the customer feel important, feel wanted, feel good about coming into their place, make the WANT TO COME BACK; BERTRAMS would be wealthy beyond belief. They have GREAT pizza, but don't care about customers or customer service. IT SO SAD!!! Maybe they are just too proud. Too bull headed, must be owned by a MAN. I won't go there until they improve their customer relation skills.
By Sally' on January 09, 2009 at 03:01 PM

Their pizzas are good but we have never gotten good customer service in the past 4 years! They are rude on the phone and you better plan ahead for delivery, it always takes an hour OR MORE. (mostly more). We try to plan ahead and buy from someplace else. We only use them in a pinch.
By Allison Family on September 06, 2008 at 09:33 AM

Their pizzas are good but we have never gotten good customer service in the past 4 years! They are rude on the phone and you better plan ahead for delivery, it always takes an hour OR MORE. (mostly more). We try to plan ahead and buy from someplace else. We only use them in a pinch.
By Allison Family on September 06, 2008 at 09:32 AM

Great pizza, great service. We like the crust and the spices in the sauce!
By Winkler Family on July 28, 2008 at 08:50 PM