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Choice will not answer my emails or Certified Letters related to denial of a valid claim. Don't fall for the "commitment" they quote below....file with your state Attorney General as well as NJ AG.
SM, February 09, 2012
We are a contractor that gave your customers exeptional service, we bought parts and invested labor. We have been promised payment 3 different dates over several months. Still waiting for payment.
Helen, January 04, 2012
Thank you for contacting Choice Home Warranty. We will be more than happy to assist you with this request. Please contact Accounts Payable at 888-531-5403. Be sure to have your claim numbers, as well as authorization numbers, with your request.
Sincerely,
Choice Home Warranty
January 10, 2012
complaint is being filed with the state board. i have done some research and discovered that this company has several and has not been heard. i will be heard!
Rochelle, November 30, 2011
CHW is committed to providing a positive customer experience and doing the right thing for all our customers, contractors and employees. If you are not satisfied with the service, CHW will agree to a prorated refund. As a gesture of good customer service and in an effort to settle this dispute, we will agree to waive the $50 termination fee. We ask that you submit your cancellation request in writing. If you have any questions or need assistance, please feel free to contact me at 888-531-5403.
December 07, 2011
Alex - You just talked with me - If we cannot pay by check what are your modes of payments? Jim Soliday
814-938-4934
James Soliday, November 15, 2010