Softphones make communication much easier by using an internet connection to make a call. But for businesses, PABX softphones offer much more secure communication for your day-to-day operations.

Technology has always had a profound impact on the way we do business, especially these days with the constant need to stay in touch with bosses, clients, and co-workers. A breakdown in communication often means a dip in productivity – so you always need to have the best and most effective means of communication at your disposal.

One of these means is softphones, which are basically software programs that allow you to make calls in much the same way as you do using a telephone or mobile device, except it's through your internet connection. The most popular softphones include Skype, MagicJack, or Yahoo Messenger's call feature. However, there are also softphone technologies that can utilize your PABX (private automatic branch exchange) network, which – while more limited in a general sense – are much better for businesses because of the security they offer.

Softphones on PABX work better for business purposes because of the nature of the PABX networks themselves. The privacy and exclusivity for your business communications are maintained, and PABX softphones make communication convenient without compromising security.

If you want to know more about softphone technology for your PABX network, please don't hesitate to contact us and we'll be happy to discuss a detailed service blueprint that will work for you.

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By Diversified Network Systems.

Using shared Wi-Fi networks can be really convenient, but it is not without risks of its own.

These days, more and more people are on the go, and many of them bring their work with them. And in this day and age, it's ideal if you're working – or playing for that matter – while connected to the internet, which is often through public Wi-Fi hotspots.

While connecting to public and open-access Wi-Fi hotspots is indeed convenient, using open networks also poses risks that endanger your security. The open nature that allows anyone to use the connection also enables unscrupulous people to gain access to your private information. The whole act of stealing information from people who are using public Wi-Fi networks is called ‘sidejacking'.

There are applications such as Firesheep, for example, that provide an easy-to-use platform that others can exploit to spy and harvest personal, sensitive information from you. And since Firesheep is a Mozilla Firefox plug in, virtually anyone can download and use it to sidejack people on the same network.

You can't be too cautious with your personal and business data these days, so you always need to have the proper laptop configuration and security infrastructure to protect your system, especially when you frequently avail of open and public networks. To know more about this, please feel free to give us a call and we'll be happy to draw up some security options that meet your specific needs.

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By Diversified Network Systems.