John's Quality Clothiers & Tailors LTD

He was demeaning, he was pushy, no patience, quoted being in business for 25 years, horrendous attitude, disrespectful. We have 15 to 30 articles of clothing to be tailored every year, and wanted to shop local. We'll stick with Taiylorland in Newburgh, NY, where dignity and respect and excellent work is valued and given.
By Doris Butterfield on September 13, 2011 at 02:01 PM

I've been to John's before, I purchased a motorcycle jacket from him several years ago, he was a tad grumpy but whatever I ignored it as long as the product was good (which it was). I recently outgrew the jacket so I sold it on eBay. I knew John still had a selection of old stock Vanson jackets so I went over. I purchased my now second $500 jacket from John. Upon taking it home and sitting on the bike with it I wasn't comfortable with the sleeve length and clearly the jacket had been sitting on the hanger for many many years giving it an odd fit. No problem I haven't had it even a day, I have the receipt, tags are still on I'll return it right? Wrong! John simply said "I don't do that" when I asked for a return a little less than 18 hours later. After much debate and me basically explaining I've bought two $500 jackets from you, I buy Red Wing, I buy Chippewa and other higher end American made items you sell, why would you not try and accommodate me as a customer? I'm not asking for
By Mike Dowling on September 09, 2011 at 08:24 AM