Phillips Buick GMC

THE SERVICE IS GREAT, AND THEIR LUBE SHOP (THE LIGHTNIN' LUBE) IS BY FAR THE BEST THAT I HAVE EVER BEEN TO! THEY HAVE A WONDEROUS SERVICE DRIVE WITH GREAT GM/ASE CERTIFIED MECHANICS. AND OVERALL, THEY HAVE THE BUSIEST AND FASTEST LUBE SHOP I HAVE EVER SEEN. AFTER SPEAKING WITH THE LUBE SHOP'S ASSISTANT MANAGER, MIKE GOSS, HE EXPLAINED TO ME HOW THEY STRIVE TO NOT ONLY BE FAST BUT ACCURATE AT PLEASING THE CUSTOMER AT THE SAME TIME. HE SAID THAT THE LUBE SHOP PUT'S ABOUT 50-65 CARS THROUGH THE SHOP ON A SLOW DAY. NOW TELL ME THAT AIN'T FAST. THEY DO ANYTHING OIL CHANGES TO TIRE ROTATIONS. MIKE SAID THAT HE LOVES THE FAST-BEAT PACE AND COULDN'T FIND A BETTER SET OF CREW-MEN ANYWHERE IN THE STATE. THEY KNOW EACH OTHER'S NEXT MOVE AND DON'T HESITATE TO JUMP IN AND GIVE EACH OTHER A HAND. THEY ALSO STRIVE TO KEEP THEIR CUSTOMER'S COMING BACK, THEREFORE IF THEY MAKE A MISTAKE, THEY FIX IT AND MAKE SURE THAT THE CUSTOMER LEAVES HAPPY AND IS GOING TO RETURN.
By BILLY JOE on April 24, 2008 at 01:37 PM

Everyone that keeps saying rude things about Phillips Buick-Pontiac-GMC are exaggerating...this car lot is THE BEST lot in florida read up about it...duh...so calm down and quit complaining since you have nothing better to do....i have been to many different car lots and NO car lot compares to how smoothly and great this one runs!!!!! I have bought four different cars from Phillips and am very happy with ALL of them!!! And to this day i would reccommend that everyone buy from Phillips buick-pontiac-gmc!!! THANK YOU PHILLIPS BUICK-PONTIAC-GMC!!! (c-ya tomorrow)
By anonymous on September 20, 2007 at 06:51 PM

underhanded sales people
By Anonymous on September 06, 2007 at 07:49 AM

We called on a truck they were selling on autotrader.com for $16K. Salesman told us that price was a mistake, that it was really $23K, but it sold 2 weeks ago. He was adamant it was no longer on the lot. My husband hung up and said "I think he was lying to me!" so I called a little later and asked about the same truck. This salesman told me it was on the lot, and was $23K!! My husband called back and talked to the manager, who said he would walk out to see it himself. He called back and said it was there, but blew me off when I complained we were lied to. We will NOT do business with a dishonest company and they just lost a $23K+ sale. Don't give these scammers your money...go elsewhere and buy!!
By Won't shop with you again! on June 04, 2007 at 01:35 PM

bouhgt Astro Van on Oct ,3 2006 was told by salesperson that he would sudmit for my electronic door opener and drivers mannual and to give him time since he was going to penn to see his Grandaughter I still don't have it and when I leave messages for him to call me no ones calls back my wife called the general maneger but he also did not return her call do I have to goto the better business buero or take oteher actions to DougEckert used car manager
By james steele on January 01, 2007 at 08:23 AM

On Oct 3.2006 I bought an Astro Van from you 2005 it was missing the Drivers manual and door electronic opener Paul Paduca the SALES PERSON ASSURED ME THAT HE WOULD GET IT FOR ME SINCE HE WAS GOING TO SEE HIS GRANDDUAGHTER BORN IT WOULLD TAKE A WHILE BUT THREE MONTH IS REDICULES
By James Stteele on December 25, 2006 at 05:57 AM

I bought an 2005 Asto van from you on Oct 3, 2006 it was missing and electronic door opener drivers manuel the sales person said he would order them for me I have tried calling one time i was fortunate enough to talk to the salesperson who informed me that they where waiting on a truck with this items that day I have never been called back I stopped on myway back from orlando talked to the salesperson and he told me to bring my van by I don't see why I need to bring the van back there since I con't owe you anything thank you PLEASE ANS ME
By james steele on December 15, 2006 at 05:40 AM