Secure Remote Support

It was the week before midterms and I had 3 separate assignments that I had to hand in. So while doing research I somehow got a virus. My laptop started to run slower and slower and I began to receive pop ups promising to enhance my manhood. Paranoia starts to set in when I realize I could lose all of my work and have to retake the entire term. I very quickly started looking for a repair service. I called Secure Remote Support and received some better prices that fit more into my budget. They only charged me $105 to remove it and speed it up, and they did the work by connecting to my computer by the internet. So I didn’t even have to take it anywhere. I liked that a lot. It really goes to show you how many other repair companies inflate their prices to make a buck. It is outrageous, but thankfully Ive found secure remote support.
By Kam on September 21, 2010 at 02:39 PM

We have a desktop and a laptop. I switched my high speed internet provider to Comcast and had Joe do the wireless set up on my laptop. There were several issues beyond the "simple installation" and Joe was able to reconcile all. There has also been an ongoing problem with printing wireless from that laptop. Joe was able to resolve the issue and we, after 6 months without, can now print wirelessly. He also advised removing the current antivirus hardware we had (Norton) because it was causing all kinds of issues with the running of the computer. We did and now, with the combination of comcast, cleaned up computer and new antivirus software the computers are fast and efficient. Joe also worked on the desktop, cleaning up 3 viruses that Norton was "unable" to clear. It works great. This computer repair service is great. I highly recommend it. Joe was able to work on my computers same day and solve issues within 24 hours. He kept me updated on what he was doing and his charges were reasonab
By Jennifer Manzanitta on September 21, 2010 at 01:26 PM

When my girlfriend decided to break up with me I didn’t expect for my PC to take the brunt of that relationships demise. I found it partially embedded in the front yard along with my clothes, “my now in more pieces” record collection and my dog. I loaded up my belongings and found new accommodations. When I finally settled in after a few weeks I decided to fire up the computer and see what damage had been caused. It unfortunately would not load into Windows. It started and got to the welcome screen but would then freeze. I took it to Best Buy/Geek Squad. IN a few days I got a call stating that I needed a new hard drive, to have the Windows operating system reinstalled (+all my programs) and if I wanted any of my old photos, files and music, I would need also data recovery. He then told me what it would cost $650. It was then I came across Secure Remote Support. They did an excellent job, cost me $105 TOTAL. Secure Remote will get all my future business.
By Jackie Wandell on July 14, 2010 at 08:19 PM

f you have a P.C. virus or computer problem, Secure Remote Support is the company to call. I knew I had a virus when I booted up and I kept getting a black screen. When I finally got in, I had continuous pop-ups, couldn't access Words, couldn't get to websites, my photo software was messed up but fortunately my e-mail was intact. It was bad, bad, bad news. I went on-line and read reviews for two recommended anti-virus companies. There were complaints on these company particularly from a customer who paid $260 to have his computer fixed and it was never fixed. He found Secure Remote Support on-line and was able to finally get his computer up and running for only $79.99. Joe Clark was professional all the way. He asked for a full description of the problems I had on my p.c. He worked for 1 1/2 days debugging my P.C, which was infected "worse than average". After debugging, he installed a new anti-virus software which I purchased (extra cost). I highly recommend Secure Remote Support.
By Janet Crawfon on July 14, 2010 at 07:27 PM

Add me to the list of people who have been pissed off by the geek squad. I took my computer to them to have a new hard drive put in and to have my files backed up. After a week I call to ask where my computer is, they tell me they were waiting on a part. I said the person who I gave it to had the new hard drive box on the counter when I walked up. He actually showed me to verify this was the one I wanted. So either the first guy lied or the second guy was. Pissed off I just ask for my computer back. They take another 15 minutes to find it before shoving it at me. They seriously had it for a week and didn't even touch it. I finally sent it to secure remote support. They had it back in a week and done everything I wanted done in the first place. I recommend them.
By Josh H. on June 20, 2010 at 09:07 PM

We contracted Secure Support to repair 3 of our machines after iYogi provided us with 'support' for them. They were originally experiencing networking issues and the 3rd had a form of virus from facebook. They did a great job repairing our PC's and getting the networking set up correctly and secure. They saved the day, and all of our 20 staff highly recommend them. They are in the process of bidding out a project to service and maintain our remaining 25 computers. Choosing this repair is a good choice, and from all of us here in REO Realestate give them 40 thumbs up!
By Karen Wilshire on May 21, 2010 at 04:02 PM

I own a small business and we depend on our computers for our daily operations. So when one isn't working neither are we. When one of our workstations stopped working I had to find a repair service fast but I didn't know where to start looking. The phone book, the internet or one of those big chain stores. Lots of choices.. And I was finding that locating a good computer repair service is kinda like looking a good auto mechanic. We rely on these people to be able to repair things properly, quickly and to be cost effective. Let's face it, times are tough and everyone is watching their budget. I've been a subscriber on a $20 unlimited monthly plan with SecureRemoteSupport.com for 6 months since our one of our office computers went down. They repaired it quickly and performed their service remotely without having to physically come into our office. They made recommendations to prevent any further possible problems and have been worth every penny I pay for my subsription. Thanks again guys
By Catherine Herbert on May 19, 2010 at 05:03 PM

They did a great job diagnosing and fixing my problem. They were able to do it quickly and efficiently. It cost half of what geek squad wanted to charge me.
By Anonymous on May 10, 2010 at 12:38 PM

I've used a couple of the bigger chain store tech support for my network a few times and never felt like I was a valued customer. My computer had been running slow and I felt this was not correct. I considered buying a new computer but I decided I couldn't afford a new one. I ran some google searches and found secureremotesupport.com. They had a nifty lil box that I could talk to the technician through right on their website. The representative was able to give me an exact fiigure of what is was to cast to optimize my computer and said he could do it from their office and I wouldnt need to take it anywhere. I was able to pay with my credit card on their site which made it easy for me. The technician then started his process and in less than an hour I was surprised at how fast and clean my computer was again. It was like it was new all over again. I had forgot how fast it was. The technician thanked me for my business and we disconnected. Im a very happy customer.
By John on March 17, 2010 at 12:37 PM

Being as I'm not technically inclined whatsoever, these guys were like Gods when it came to fixing my computer. I thought it was dunzo and they brought it back to life without breaking a sweat. These guys really know their stuff. Highly reccomended.
By Jorge on March 08, 2010 at 05:07 PM