Social Security Administration

The automated answering service is a joke. I never got to talk to anyone and the answering service could not understand anything I asked for. Absolutely terrible. One star is way to high of a rating. Maybe if I didn't speak English, they could have helped. Is this answering service designed by some offshore help?
By Glen Plagge on November 29, 2010 at 01:13 PM

It doesn't deserve any stars, actually. I absolutely hated the automated system. I tried 3 good times to get information and only ended up with no more information than i already knew and 30 minutes of wasted time. Never talked to anyone and don't know how I can get my questions answered. Very discouraged!
By Kim on November 19, 2010 at 12:20 PM

Calling the SSA the automated answering is poorly programmed asking for your SSN after you clearly state you are applying for a new SSN with no option to say that you have already applied for a new SSN. It also says you need to fill in form SS5 to apply for a SSN, no mention of application during immigrant visa process? When you finally get through to an assistant they unsure of the answer go away and come back with the wrong answer. Contradicting what the SSA website says about applying for a SSN from outside the country? 1 star because 0 is not an option, once again inadequate options!
By Johnny Taylor on July 06, 2009 at 12:26 PM

Actually, NO STARS. I listened to the yammering for more than 10 minutes...was not able to contact a breathing human being. I haven't received a bill for a year for my Part B--and am trying to find our WHY WHY WHY WHY WHY? I was much disappointed to discover that when I went to the SS website for Mpls, it was the SAME USELESS 800 number. What is next...Marching in person to an office somewhere? Perhaps the machine should try to respond to the "verify that you are a person below!!!"
By Ethel M. Dzubay on March 27, 2009 at 06:59 AM

I want to enroll in Medicare Parts A and B. I want to know where to go. I call your number and what I get is a terribly long spiel about supplemental Medicare, and no one real to talk to. Thank you so much - snarl!
By Mary P. Kuhfeld on September 19, 2008 at 07:43 AM