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Worst BANK-EVER! Don't bank here...read why!
I'd give this bank zero stars if I could. I am a business owner and when using my banking debit card the night before a huge presentation where I would need to pay several vendors, including catering, I was told my card was denied. When calling the bank's after hours line, I was asked for my member number (the branch never gave me this number.) Without this number, I was not able to be pulled up...they couldn't pull me up by SSN, EIN, TIN, Company Name, etc...Furthermore, the representatives who were fielding my call at the 800-220-1872 call center were flip with their responses.Forget about one-on-one service. Their eager to tell you that they CAN'T help, then off to the next call. Also, when waiting on hold for a supervisor, I waited an eternity and was told that there were other people on hold waiting for the supervisor..hmmm, wonder why. I found that extremely rude.
January 15, 2008 by Jen in Sun City, CA
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Talk to MeJen, January 15, 2008
How can I find the rating for the financial status of USA Federal CU compared to other CU. I want to see how they stand financially in this subprime loan economy that we have.
John Elges, December 27, 2007
Do you take American Express
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Take a look at this link...I'm blasting this post everywhere I can and I will include names of reps
http://www.merchantcircle.com/business/USA.Federal.Credit.Union.858-336-8571/shoutout