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0 comments Blog posted 09:17 AM July 29, 2010 by Happy Horse Horseboarding
Larry Sullivan you are a class act of an... more
Was referred to this company through our home insurance company. Our AC went out Thursday, they said they would be out Tuesday from 1-4. My wife calls at 5 on Tuesday to see where the tech was at. I get a phone call while at work, from my wife who's in tears, saying something about female supervisor being really rude and unprofessional. So I call to see what's going on, she was right on the mark with that. Her name is Lynn Duval, and she said she was the VP of the company. WOW! First I inquired if they serviced our zip code, and she said, "Is this Mr. Dunn" I said, "Yes, and who are you? "This is the VP of this company, Lynn Duval, and I already told your wife they would get there when they get there." She proceeded to tell me my wife was inpatient, and she didn't care if we had 6 month old infant and a 3 yr old. That 2 of her techs quit on her cause they were overworked. Then, "if you want me to call your insurance company and cancel your service I will." No, I think I will... more
Great service! Caring, concerned, committed. They responded in one day, rushed to find the right part, rushed right back to fix it (air conditioner). Drove 120 miles to do all this and working past 5:00 pm to get it done. Bless them!... more
Excellent work, fair quote, good communication.... more
owner is a real jerk....Larry Sullivan... more
I've had 2 different houses upgraded with HDTVs and surround sound theaters. Each one has had its own unique circumstances and AVA has resolved the problems with amazing and innovative solutions! I now use my 50" HDTV to access the internet, watch movies and tv, as well as the usual internet surfing. If anything goes wrong, I call them and they come out at the scheduled appointment time, fix the problem and are very reasonable with their prices. I cannot thank them enough for the personal attention I have received!... more
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