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I was referred to Bearcreek Automotive by a friend of mine from work who had been going to this shop for a few years. Being new to Lake Ray Hubbard and a woman, I was leary about having my car repaired in a new city. Upon my arrival I was greeted like I was a lifelong customer. I explained to them what had been going on with my vehicle and they explained they would need the vehicle to do some testing. They immediately offered me a ride to my home which was a great service. I was not inconvenienced at all. They diagnosed what was wrong with my vehicle-they explained it all to me in language I could understand-and we made the decision together what would be done on my car. The repairs were completed that same day, they gave me a ride back to the shop and my vehicle now runs like a top. I highly recommend this shop to everyone I know.... more
This shop is awesome! I went to 2 different shops who told me my truck needed an engine. When I called Bearcreek to inquire how much they would charge me for an engine overhaul, they started asking me questions and suggested I bring the vehicle in so they could verify what was actually going on with it. After they looked at it, the told me I needed a couple of electrical things in the main engine. They fixed the problem for under $800 and my truck is great! It runs great and it doesn`t need a new engine. They are so honest and finished my truck on time, plus they took me to work and picked me up when my truck was done. This is without a doubt the best shop in the Lake Lavon area! I would recommend Bearcreek Automotive to anyone looking for an honest, high quality repair shop.... more
Being new to the area, my husband and I were looking for an honest car repair shop to do business with. Asking fellow church members and neighbors, many directed us to Bearcreek Automotive in Lavon. We took our 2009 Cadillac and 2004 Lexus in for an overall checkup. First impressions: Large, immaculate, knowledgeable shop. We were surprised to be offered a ride home, or were invited to wait in the comfortable customer friendly lobby (cable TV, complimentary coffee and reading materials) We opted for the ride home as it was clear they were very busy. Within hours we received a phone call from the owner with an estimate for maintenance on both vehicles. We approved the estimate (shopping around they were well within market). What a nice surprise to have both vehicles back by the end of the day, the actual bill was just under the quoted estimate! Steve has kept our vehicles repaired and maintained ever since. We very much enjoy doing business with this family owned operation!... more
"While there are a lot of auto repair shops and mechanics in our community, finding the right one can be hard. I have found David Williams and the entire team at L&D Automotive to be the right place for me and my car. The quality, value, and integrity of their work combined with their outstanding commitment to customer service has made them my first choice for any repair work or service that is necessary on my car."... more
I had my sons car repaired twice for an engine light on. The first time it was 250.00. A few months later it came on again. Bearcreek said they tried to repair a wire and it did not stay together. They said they would have to relace the part and it was 290.00 this time. It lasted a week and came back on. Do not use this repair shop. They will not stand behind their work.... more
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