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The most important thing to look for in chosing a repair shop is service, expertise and quality workmanship. Ask if they employ ASE Certified Technicians and do they keep up with the ever changing automotive industry. How many years have they been in busines? Is the shop clean and organized? Are the people you talk to on the phone and in person friendly and knowledgeable about your vehicle? Do you feel high pressured into buying a repair? At Nelson's Auto Service, Inc. Hartland, WI our ASE Certified and Ase Certified Master Technicians inspect, and work on, all the vehicles in our shop. They advise our Service Manager on their findings. Our Service Manager, Rick Becker, will advise you on an issue that needs to be fixed for safety and he will also let you know what maintenance is coming due. We send reminders for upcoming maintenance for our customers convenience. We send our technicians to classes throughout the year and we subscribe to the latest technology in the industry to keep our techs at the top of their game. We will never high pressure you into making a repair, the decision on your repair is yours. We will give you an accurate quote on all repairs, never ask for money upfront and never do work without your permission. We are an authorized Firestone/Bridgestone dealer, we have a 5 star rating as an authorized Tire Rack installer. We can get most brands of tires. We do all repairs from changing light bulbs and oil changes to engines and transmissions. No repair is too big or too small. We offer free shuttle service to and from your home or place of business. We offer low rate rental cars, $24.95 per day. The majority of our repair work is same day service. If you are waiting for your vehicle, we have a comfortable clean waiting room with free WiFi, coffee, soda, and water. We are a Bumper to Bumper Service Center member enabling us to offer the Confidenceplus North American Warranty, 12 months 12,000 miles limited warranty on all parts and labor nationwide. We offer 6 months free financing to qualifying customers. We are in business to serve our customers. Nelson's Auto Service, Inc. has been serving the Lake Country for 27 years and is owned and operared by Skip Nelson. Check us out on our web site nelsonsautoservice.com, or give us a call at 262-966-2323.