411 West Italian Cafe

This restaurant is nice inside and has a GREAT location, but the food is overpriced and not good. They didn't even have excellent service.

I loved the atmosphere but just do not get these rave reviews. I had a pasta dish--the sauce was OVERLOADED with spices, as if they were making up for not knowing what to add by adding more of everything. Yech. And my husband didn't even finish his meal. Maybe it was a ...REALLY off day and we happened to order the two worst menu items but it was bad enough that we won't go back. We are far from food snobs but I'm finding the longer I live in NC the more I realize that the bar is not set very high here... Read More

After reading the citisearch reviews of nearly a dozen best of the best restaurants in chapel hill, my girlfriend and I visted the prospectable websights and easily decided on 411 west. Too many of the places we have eaten at have had moderate reviews and we have taken ...our chances and have been dissapointed. At 7:30 on a friday night, as many partys that were at once, we still recieved world class attention from our hostess and especially from our waiter. The food was perfectly seasoned. The steaks were cooked at the appropriate temperature and there are plenty of delecious vegatarian options. The quality of the waitstaff here is what I expect to find in the best of the best. They definately made the expierience worth while. I strongly recommend this restaurant! Read More

The hubby and I wandered in on New Years Eve, it was a Monday, we had no reservation. The staff was nice from the front door to the table. Monday nights are 1/2 price bottle night and we scored some good deals. We had a half bottle of Moet White Star for $18. Come o...n, you can't get a crappy house sparkling wine for $9 a glass. It was a steal. Our waitress told us that she was new to table service and did a great job. While maybe lacking a bit of finesse that comes from being a career waiter ( hubby and I have been doing it for years ) she was so sweet and we had a great time. We did three courses and she just let us relax and enjoy ourselves...she wasn't pushy at all. I would go back anytime. I don't know why folks thought it was so noisy. It was packed when were there, and I didn't think it was that bad... I guess I have been to too many rock concerts. haha Read More

I have lived in Chapel Hill for just over 10 years, and have dined at 411 at least twice that, 822 times.

It's the best place in town, period. Great pizza, salads, entrees, sometimes over sauced pasta dishes that can be adjusted when ordering, great service, great sunday brunch.

Excellent wine list, and good beer too.

I visited 411 West with my wife the other day. It was the first time I've been in that restaurant and I had some expectations about it. The place is very well decorated, it has a nice patio...from my personal experience, the restaurant is good, the food was good, and a ...decent wine list. Everything was good, the only thing that really surprised me from that restaurant was the way the server was rushing my wife and I to order and during the time we were having the dinner. I completely understand the restaurant business, but servers have to understand that in order to obtain a good tip you have to do a good job and that can only be done by adapting and adjusting the serving skills to the necessities of the costumer.\t\n\t\nIn General, restaurant managers have to always keep the following in mind: \t\n" There is never a second chance for a first impression." Read More