Auto Spa Hand Car Wash and Detail Center

9 reviews
Claimed  •  Auto Detailing , Car Washes
410-683-7222
10117 York Rd Cockeysville, MD 21030 39.46601 -76.63695

About Auto Spa Hand Car Wash and Detail Center

Cockeysville

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Location & hours

  • Mon Mon 8:00 am - 6:00 pm
  • Tue Tue 8:00 am - 6:00 pm
  • Wed Wed 8:00 am - 6:00 pm
  • Thu Thu 8:00 am - 6:00 pm
  • Fri Fri 8:00 am - 6:00 pm
  • Sat Sat 8:00 am - 6:00 pm
  • Sun Sun Closed

Updates & tips from Auto Spa Hand Car Wash and Detail Center

Summer is on the way!!!!

With the Summer season on the way you can take a few simple steps to ensure your car is protected against the nasty thunderstorms, beating sun, pollen, and insects.1) Come in for a Hand Wax, we now offer Hand Waxing without an appointment Monday-Thursday from 8:00 am... Read More

Apr 05, 2009

Record Numbers

Auto Spa has been washing cars in record numbers throughout the course of January, February, March and April.  We would love to hear what you think.  So we may better service you please take part in our brief Quality and Customer Service Survey.  Take part in the sur... Read More

Apr 05, 2009

Record Shattering Week

Auto Spa would like to thank all of it's loyal customers as we just had a record breaking week.  Due to the high volume a couple people have called with problems about their wash services from 12/29/08-01/02/09.  I would like to remind all customers th... Read More

Jan 02, 2009

Reviews

3.3
9 reviews

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How would you rate your experience?

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Feb 02, 2014

Used to be good. Not anymore!

I have been a customer of Auto Spa for years ever since it opened. I visited the establishment to have my car cleaned for the $29 wash service. I sat in line for 45 minutes and when I was about to drive into the wash tunnel, an angry employee came running at me (he lat...er identified himself as the manager but refused to give his name) and yelling at me to get out of the line because my tag was registered with them as "do not serve." When I inquired as to the reason, he said that he had no reason logged into the system, but was sure that there was one. He then gave me the email address of the supposed owner, a John Thomas, and told me to contact him. He embarrassed me in front of other customers by constantly telling me to leave the premises and would not let me speak with another attendant to get more information as to the supposed reason.

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Sep 10, 2012

Horrible job

I have been going to the Auto Spa for a number of years. It started out wonderfully and has steadily declined since and I keep making the mistake of returning with the hope things will get better. Today my daughter offered to pay for a wash of my car and she tagged alon...g in her month old car to have hers washed. Her car was not that dirty, she keeps her car meticulously clean. However, her car had water spots and streaks on the exterior and the interior appeared to not even have been cleaned! My car was still dirty, literally, I ran my finger across one of the rims and I had to wash the dirt off of my hand. Unfortunately this is not the first time I have had the problem with the rims. The interior clean was sub-par and my windows were streaked and unclean. I was embarrassed to have suggested we use the Auto Spa. I would Not recommend your service to anyone.

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Feb 15, 2012

Horrible customer service

I have been going to AutoSpa for more than 4 years. Today, when I went , I got the Bargain Street car wash package and paid for it up front. Then, I left the car and sat inside while they wipe the exterior. Once done, they usually park outside for final touches and this... is where everything went wrong. The person didn't bother to read that its a exterior only wash and happened to wipe the interior. Mean while I had no idea this was happening since I was inside their lobby on the phone. Once I come outside, I was told that I had to pay extra since they wiped the interior. When I explained this to so called senior employee, even without bothering he asked my not to visit the spa any longer. They just lost a long time customer. Also, now a days they get so many cars that most of the time, they leave spots on the car which are not clean and also don't care if they lost a single customer.

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Apr 02, 2011

horrible

Do not waist your money, I spent 130$ on interior detailing, that was horrible, I could have done a better job myself, also discoverd that my front door was scratched at the place.
Save your money it is no better than the 9$ gas station wash

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Oct 23, 2008

Thats how much?!?

I have been a customer of Auto Spa for quite some time now. My kids LOVE the color wax. They enjoy going through the tunnel and it has turned into a treat for the kids as well as the my car! My kids are always greated by a friendly front desk attendant and they eve...n have a little area for the kids to play fully stock with toys. I will say that the prices are a but expensive. When I first went, I thought that I was never going to come back to pay that price! But my car look PHENOMENAL!!!!! Worth every penny! Even if you do have a problem you can always tell a customer service advisor and they will be happy to help you! The General Manager, Brian, has been very helpful to me when I have had a problem. And hes not too bad to took at either! ;) I recommend Auto Spa to everyone!!!!

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Nov 25, 2007

Service with a smile

Every time I have gone into Auto Spa, I have been served with a smile. I have always been very pleased with the service. Everyone is friendly and they make you feel like a valued customer. My car is always spotless and smells wonderful when they are finished! The price is well worth it. Excellent job Auto Spa, keep up the great work!