Reviews from Insider Pages
Not so great customer service
We had used Fischer Plumbing before, and had liked their work. In August, we had them come to snake the bathtub drain. The serviceman forced the snake and broke the drain pipe. All the water in the tub (1/2 full) emptied out onto our dinning room ceiling below. It was a huge mess. What surprised us was Fischer's lack of communication. They sent over a plumber, who fixed the problem in 3 hours. They sent out a drying crew, to dry out the drywall-over-plaster ceiling. Yet, no one apologized except the young drain guy. Not even a 'sorry this is such an inconvenience.' No supervisors ever called or came over. In fact, we felt that they were ducking our calls. We repeatedly asked for ballpark estimates for the drying bill, but never got anything. When we called to discuss who was liable, they kept saying our pipes were not to code and therefore we are responsible. Yet, they had snaked the same drain before without breaking the pipe just 18 months ago. Needless to say, we are not going to use Fischer again. Yes, they are very good plumbers. But their customer service was unsatisfactory.
By Meg F. at Insider Pages October 09, 2008Reviews of Fischer Plumbing
Uses aliases, BBB rating of F
This is the copied review I just left there:I Googled a few local plumbers in my area and decided to go with Ballard Plumbing.A Fischer Plumbing van shows up at my house... I am a bit confused by this as I called Ballard Plumbing. After que...
We had a person clean out our bathroom sink drain, and show us how to do it ourselves next time.
The plumber arrived on time, worked his magic on our drain and showed us where the problem was. It was cleaned out and now clears perfectly. We had done this ourselves in other sinks, but this one is arranged differently. Now we know what to do.
Fischer Plumbing does good work.
Service calls in small apartment buildings. Work is done competently and on time. The prices are on the high side.
Could not schedule a plumber until the next day
The website says we have "plumbers in the office, waiting for your call 24/7. Late nights and weekends are no impediment for us." But when I called with an emergency, I was told no one was available for a day and a half.
Excellent. Very professional, quality service. On time.
I was having a leak for one of the pipes upstairs in the bathroom that was draining into the ceiling downstairs. Fischer Plumbing found it really fast and fixed it right away. They called when they were coming. I didn't have any problems. The price was very reasonable for what they offered. The plumber was very professional and very respectful. Great quality work.
Prompt and honest service
I called these guys to fix a plumbing problem in my bathroom last week. They came out to my house quickly and charged a very reasonable price. I can recommend them without hesitation.
A good seattle plumber is hard to come by!
A good seattle plumber is hard to come by!
I've tried other plumbers in seattle and had some very poor results.
We paid a little more but, the service we received from Fischer Plumbing was prompt & courteous by their field workers and their staff.
The plumbers showed excellent skills - no wasted time, clean and efficient work habits.
I'd vote for Fischer as the seattle plumber to use!
