AAAA Eagle Rent-A-Car

Do yourself a favor and skip this dealership. If you need your car serviced, you'll be dealing with Jim Kinkaide, the service manager. They're policy for dealing with warranty work is disturbing !!!!! They're factory trained techs are not the brightest, and the customer service reps are rude !!! Stay Away.

I went to Eagle Auto Mall after viewing a vehicle on online. The price was good, the car was really clean. Then it came time to deal. They tried to take advantage every way possible. 1st, they told me trade in smelled and was less than good condition and tried to give m...e less than fair value for it. Then they came up some number that was $120 more a month than I was expecting. When I tried to find out how they came to those numbers they got rude and nasty. Turns out they add $1395 dealer prep fee and you have to finance thru the dealer @ 15% regardless of your credit. They wouldn't even budge. They also lied pretty bad. They gave me a car fax and I was able to prove everything they said to me was wrong. In the end, they only want to do business with people that aren't educated. I knew what I was doing and they realized it and didnt want anything to do with me then. I would have over paid by $7200 if I bought that day. Buyers beware, ask for the details. Watch out for Tony D and Larry Read More