Accel Computers Inc

I should have paid more attention to the One Star reviews on this site. Alex AV was not good. Some people have given them good marks, but I notice others have had the same unsatisfactory experience I did. You can

My old rear-projection TV now longer showed Inputs. I scoured the Internet. Nothing. I wasted $28 on a Internet service that was no help. I called Alex Audio & Video. Alex himself returned my call and help me navigate through the hidden factory menus to reset -- an...d fix! -- my TV. And he refused payment! He asked only for a recommendation. Here it is, Alex; and I couldn't be more happy to give it. You're the best, man! Read More

I dropped of a monitor after deciding I couldn't fix it myself. From my personal research, I thought maybe the back light had failed, so I figured it wouldn't be too expensive. When I dropped off the monitor I paid the 50 dollar fee to have a tech trouble shoot the prob...lem. When I asked how long it would be before I would get the monitor back the clerk replied with ""The tech will look at it when he gets to it."" I thus asked a week? More than a week? and the reply was ""maybe a week."" Over a week later I receive a message from the same store clerk telling me to come pick up my monitor and it isn't fixed. I called the store back and asked the same clerk what was wrong with the screen and he replied, ""I don't know, you're the one that brought it in broken."" Wow! Are you kidding me. I picked up the inop. monitor that now had additional blemishes and scratches around the bezel! I had to call the other AlexAV to get a straight answer as to what was wrong with the monitor. They claimed the LCD screen was bad and they couldn't get the part nor was it worth replacing. In the end I ended up calling Samsung tech. And they said they would fix or replace the monitor for $150 flat fee. It's a $550 monitor. I sent it to Samsung and they had it back in a week. Less time than AlexAV's bogus troubleshooting. In the end, they are rude at the Bloomington location and they will charge you $50 even if they can't fix your electronics. Read More

Love them. Just love these guys, they are my "go to" electronics people.

Alex fixed my Mitsubishi DLP TV even it was not under warranty ( They helped me to get the autorization to replace the chassis from Manufacturer ) and re-aligned, cleaned. My TV looks like new again.\t\nThanks to Alex and his entire staff, GOOD JOB !!

I have had many pieces of electronics fixed at Alex's and always feel comfortable referring friends and family to them because I know they are honest and do great work at very good prices. I have had the computer company that shares a locat...