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Apple Saddle Creek

4 reviews
Unclaimed
901-751-6980
2031 West Street Germantown, TN 38138 35.0934759462 -89.8128092712

About Apple Saddle Creek

Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Photos & videos

 by Apple Saddle Creek
 by Apple Saddle Creek

Location & hours

  • Mon Mon 10:00 am - 8:00 pm
  • Tue Tue 10:00 am - 8:00 pm
  • Wed Wed 10:00 am - 8:00 pm
  • Thu Thu 10:00 am - 8:00 pm
  • Fri Fri 10:00 am - 8:00 pm
  • Sat Sat 10:00 am - 8:00 pm
  • Sun Sun 11:00 am - 5:30 pm

Reviews

3.0
4 reviews

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How would you rate your experience?

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Mar 16, 2012

Great Intuitive Staff

Just picked up the new iPad on the first day available. I was met within 10 feet of the door by the most helpful 'mindreading' staff person. I was in and out of the door with the perfect iPad in less than 10 minutes. I don't know how much more helpful, knowledgeable ...or friendly they could be. I'd give 'em more than 5 stars if this was an option. They were well prepared for this rollout and it showed!

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Dec 04, 2011

Nay sayers have got to be kidding!!!

GREAT STORE!! Whoever wrote the negative reviews must be nuts. These young (and a few old) guys and gals are the most helpful, knowledgeable and friendly folks in the world!! I have been going to the Genius Bar, the Project groups, and the One to One classes for at l...east 8, maybe 10 years, and have not had ONE, NOT ONE bad experience. Maybe it is how YOU act, not them. The only place in which I am more comfortable is in my own home. Get to KNOW them before you knock them!! Patty

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Jul 10, 2011

Customer service? Non existent...

Reps are way more interested with looking at their gadgets then actually listening to you. Then try to steer you in a direction that seems for their own convenience, rather then helping you out. Then, while it's great to electronically set up an appointment to actuall...y buy their product, you wait for ever, while reps are standing around, imersed in their own gadgets. It's unfortunate this is the only apple store near by. Incredibly disappointed.

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Mar 22, 2009

UNFRIENDLY - DO NOT TAKE YOUR CHILD HERE!

Myself, husband and two year old son walked into this store with the full intention of purchasing a new laptop. My son was being his usual busy self and discovered that when he moved his hand on the giant sign hanging in front of the window, it made it move in a wave li...ke manner. . I was standing right next to him as usual while my husband talked to the sales rep, and this big creepy hairy store rep comes out of nowhere looks right at my son and says ""HEY YOU! Don't do that!"" Just plain ugly with him, like I wasn't even there! He wasn't hurting a thing! And furthermore, there was alot of other stuff he could be messing with other than your stupid sign, he wasn't messing with your dumb laptops or the other junk in your store. So if you get angry at a two year old because he touches a sign, then I need to re-evaluate where I spend my money. Need-less to say, I am now the proud owner of a new Toshiba.