Armando Romano: Allstate Insurance
About Armando Romano: Allstate Insurance
I am big soccer fan and also live and play soccer locally . I love welcoming customers and helping them with their insurance needs .We focus on Homeowners Insurance along with Auto insurance and Commerical lines
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Location & hours
- Mon Mon 9:00 am - 5:00 pm
- Tue Tue 9:00 am - 5:00 pm
- Wed Wed 9:00 am - 5:00 pm
- Thu Thu 9:00 am - 5:00 pm
- Fri Fri 9:00 am - 5:00 pm
- Sat Sat Closed
- Sun Sun Closed
Reviews
Worst Customer Service EVER!
This agency is the worst. They managed to not be able to submit the photo verifications for one of our cars causing issues with our loan. To make up for this they issued a defensive driver course completion for my husband that he never attended. They couldn't be bother...ed with us for the next several years - no follow up on life insurance inquires, never offered a household review - NOTHING. Then when we added our 16 year old daughter they couldn't explain why the bill tripled. We had to call another Allstate agent who explained about the inexperienced driver surcharge. Mr. Romano was rude and completely uniformed when he spoke to me. His only solution was to fudge the numbers to make it look my husband drove all 4 of our cars more because of the fake course discount would save us a few dollars. I would have stayed with Allstate and just moved agents but Allstate pays the originating agent the commissions and we refuse to give this guy another penny. If you are getting Allstate go down the road to Peekskill to Michael Burger. His staff is friendly, informed and goes out of their way to be helpful even if you aren't their client. The absolute opposite of this office. You are NOT in good hands with this agency!
