FAQ About National Auto

National Auto is a privately owned car rental operation that with a fleet of over 800 vehicles in 60 different locations. The company has been in business since 1947 and is now one of the largest car rental companies in the U.S.

Q: What is the age requirement to rent a vehicle?

A: The minimum age to rent a vehicle is 21 in all states except Michigan and New York, which the minimum age is 18. There is an additional charge for all renters that are under the age of 25 and the fees will vary depending on the location.

Q: Do you need a major credit card to rent a car?

A: A major credit card in your own name is required if you do not want to go through the cash qualifying process.

Q: How do you cash qualify to rent a car if you do not have a major credit card?

A: You must have a utility bill in your name that does not show a past due status. The address on the bill must match the address on the renter's identification. The renter must be able to put down a cash deposit in addition to the amount of the rental. The renter must have a verifiable telephone number.

Q: What is the Emerald Club?

A: It is the frequent renter program for National Auto. It offers members exclusive benefits such as choosing the car they want to rent, free rental credits and travel discounts.

Q: Can a renter travel with their pet in the car?

A: Yes, pets are allowed in the rental vehicles. The renter is responsible for any damage caused to the vehicle by the pet.