FAQ About Roadside Assistance

There are few things scarier than having a car breakdown or malfunction while driving. For this reason, it is a good idea to join a roadside assistance club. By joining a roadside assistance club, you will be able to get your car towed, get lockout or flat assistance and get rental cars at discounted rates. Insurance companies, cell phones and auto clubs offer this service to their members.

Q: What is roadside assistance?

A: Roadside assistance offers services to it's members who having automobile difficulties. This can range from locking cars in the key, having a flat tire, a dead battery or needing a tow truck. The service can provide locksmiths, tow truck drivers, battery jumping and other simple services that can be done at the side of the ride.

Q: How does roadside assistance work?

A: When you have identified that you are having an automobile problem, you must call the dispatcher and describe the problem and the location of the vehicle. The dispatcher may have you pop the hood to inspect the engine. Don't worry if you're not able to identify any problems. Giving symptoms of the problem (sputtering, dead engine, flat tire) will be enough to send out tow truck driver and/or emergency vehicle.

Q: What should I do while I wait for assistance?

A: While waiting for assistance you should turn on your hazard lights and put out any flares or hazard triangles you may have in the car. You should also stay clear of the road and out of the traffic. Also, get your insurance card, license and membership card out so it is ready for the people that come to offer help.