How to Check on Disability Claims
Checking on a disability claim depends on the type of insurance the claimant has. Social Security, employer short-term disability and disability for veterans are some examples of the different types of claims. How long the claim lasts depends on the nature of the disability as well as the claimant’s insurance benefits.
- Find your disability claim number so you have it ready when you speak with the insurance claims department. If you do not know the right person to call to check on your claim, find the main number for the disability provider and use that. Call the number and follow the prompts to reach the correct person to speak with.
- Give the disability contact person your claim information. Confirm that the claim number is correct so you do not have any trouble in the future when you call on a claim. Ask the contact person to give you an update on the status of your claim payment.
- Find out if the insurance company is processing your disability claim or if you need to complete some additional paperwork. Make sure you have the necessary paperwork if you do need to send in additional information. Make a copy of the claim before you mail or fax it to the insurer.
- Ask the insurer how long it will take until you receive your benefits payment. You may also want to ask how many disability payments you have left, if your claim is going to end in the near future. Keep track of when your payment is due to arrive so you can follow up with the insurer if you do not receive it on time.
- Contact your employer’s human resources department if you are filing a short-term disability claim. Ask the department clerk to check on the status of your claim. Find out the number to call if the clerk informs you that you need to check on the claim yourself.