How to Contact AAA for Roadside Help

Roadside help comes in handy when you run out of gas or break down on the highway. Contacting AAA for roadside help can make you feel better since you have assistance on your side when you need it. Contact AAA for roadside help by calling the toll-free number on the card that they sent to you.

• Let the AAA customer service representative know your situation. She may ask you to provide some additional information to make sure she speaks to the right person, since anyone can steal your identity. Provide the customer service representative with your policy or roadside help number located on your insurance or roadside help card. Make sure you tell the customer service representative your full name and mailing address when she asks for it. Give her your pin or date of birth to complete the identification process.


• Let the customer service representative know what happened and your location so that she can get someone out to help you as soon as possible. She may stay on the line with you until help arrives to make you feel comfortable during the process.


• Wait on the side of the road with your emergency lights on until roadside help arrives. Show the driver your AAA card to identify yourself. Let the help know where you want to go. He can place your vehicle on the tow truck and take you to your destination. It may not cost you anything if the destination does not exceed the mileage required. Pay the fee to the driver if you have to pay after arriving at your destination.