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How to Fill Out Forms After Exchanging Insurance Information After an Accident

How to Fill Out Car Insurance Claims

When you are involved in a car accident, the insurance company will require you to fill out an insurance claim.  This can be done by calling the insurance company and providing information or by submitting on online claim.  Whether you fill out a paper form or submit a form online, you will need to know how to fill out a car insurance claim to ensure proper handling.


  1. Provide your name, address, contact information and your current insurance policy number.  It is a good idea to write your last name and policy number at the top of all claim papers.

  2. Enter the year, make, model and VIN for the damaged vehicle in the spaces provided.

  3. Describe what happened in the accident and be specific.  This is your official statement.  It is better if you just state the facts, rather than personalizing the accident.  For instance, you should state, “Car B pulled out in front of Car A” rather than, “The stupid woman cut me off.”

  4. Draw a diagram of the incident.  Provide as many details as possible and be sure to label the vehicles involved in the accident.

  5. Attach a copy of the police report, if you have one.  This can provide helpful information to the insurance company. Also, attach any pictures you may have taken of the scene.

  6. Make sure you have provided the other driver’s insurance and vehicle information.  Usually this is provided on the police report; however, if you do not have a report, you will need to provide your insurance company with this information.

  7. Look over the entire form and make sure that you have answered each question to the best of your ability.  Do not leave required information blank.  If you are unsure about an answer, contact your insurance company by phone or chatting online.

  8. Sign and date the form or agree to the terms and conditions online.  Send or submit this claim.  You should be contacted by a representative from your insurance company within 48 hours of submitting the claim online or in a few days after the company has reviewed your claim.