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How to Find a Reliable Car Body Shop

Most car owners cringe when it comes to finding reliable car body repair shop because they are fearful that the company will take advantage and overcharge or bill them for unnecessary repairs. While most auto body shop provides honest service with no gimmicks, there are some that do not. Thus, it is important to find reputable shops.




  1. Ask your insurance provider if you are filing an insurance claim. Most have a pre-approved list of auto body shops that they use that have met their strict guidelines. This will provide you with several that you can use.  This reduces the time it will take to research an auto body shop.

  2. Ask your family and friends for recommendations. Most people have experienced fender bender problems and had to obtain service from an auto body shop. Thus, they can provide you with firsthand experience regarding their body shop service experience. If your friend or family knows the body shop manager, they may help you get a discount so you have nothing to lose.

  3. Check the auto body credentials. Inquire if they have certification with either the Inter-Industry Conference on Auto Collision Repair (I-CAR) or the National Institute for Automotive Service Excellence (ASE). Members of these organizations have to abide by strict performance standards, which ensure that you are receiving service from a company that follow good business practices. Most companies have their association document displayed. Contact the Better Business Bureau and review their track record. Avoid companies that have excessive complaints from their customers. This is an indication that there is a problem with the business.

  4. Check if the body shop has its fees and policies posted. Even though, you need a written estimate for your service, it helps to see what the rates are for certainly services so you can compare to others. Check if the company offers warranty on their work as well.