How to Manage a Flower Shop
Learning how to manage a flower shop and job responsibilities could be an opportunity for a new career. Flower shop managers are in charge of every detail in the shop and oversee the operations each day. Shop managers must be responsible for managing accounting, training and hiring of florist personnel. Managers assign employee schedules, settle disputes, problem solve and work to assure customers of the best service.
Ordering inventory and monitoring finances are two of the most important responsibilities of a florist manager. Floral shops literally run on fresh inventory and it is up to the manager to see that all stock is maintained adequately. The manager works closely with wholesalers to make money saving deals and sees that fresh stock is always available. Accounting and bookkeeping for the shop are both equally as important. A manager keeps close tabs on expenditures, assets and incoming revenue. Other responsibilities include establishing hours, payroll and paying employees correctly and on time.
Hiring and firing employees is another managerial responsibility. Managers are in charge of advertising job positions and taking applications. Floral managers conduct interviews with potential candidates and in most cases do the hiring unless the owner chooses otherwise. Most managers establish and explain store policies and procedures as well as setting up training and providing guidance to new employees.
Another large portion of a florist manager position is seeing to the needs of employees. Managers see that all employees perform their duties satisfactorily and if required provide additional training or recommendations. The manager of most florist shops acts as the middle person between the employees and the owner.
- Managing a florist shop may vary somewhat depending upon the size of store and owner requirements. Smaller shops often have a more relaxed atmosphere than larger facilities, although many of the same responsibilities are still performed by the manager. Much of the job duties and authority granted to managers is dependent on the latitude granted by the owner.