How to Sue a Computer Store that Erases Your Hard Drive

If you find that your important records erased from your hard drive by routine repair at the computer store. Bringing a claim against the business might be the only way you can recover. All computer stores have a liability clause in their policy to protect against such incidents. Learn how to properly deal with the situation and persue legal action.

1. Call or go to the computer store and speak to a technician on duty about your erased hard drive. Don’t forget to have the paperwork to show they serviced your PC.


2. Ask questions about how PCs with the original problems are fixed. Speak with a supervisor or store manger if nothing comes from the first conversation.


3. Read over paperwork and invoices given during all business transactions with the computer store. Understanding the business policies can help guide you in choosing to or not sue.


4. Review past conversations with store personnel to reveal any evidence that could help your case.


5. Search online customer reviews about the computer store. Someone could have had a similar experience. Reading that could reveal that best outcome of your situation.


6. Consult a legal aid about the situation; the advice determines if you could take the company to small claims court and have a good result.


7. Take your time in looking over the pro and cons of each choose. Calculate the monetary value of your lost data. Compare to the estimated cost of your court fees. Look over the facts and decide.


8. Attempt to recover your hard drive data with software. Depending on the severity of the problem, data recovery software can fix the problem. Research the right software for your situation. The market has powerful versions that only experienced users should install.


9. Hire a data recovery company that specializes in retrieving lost hard drive data. These companies are expensive, so a small business owner could afford this service as a possible option.


10. Make the time to backup your data daily or weekly. You can stop the past from repeating.