Questions for House Cleaners
Hiring a house cleaner may seem like a great way to free up your own time and energy to put toward the tasks you actually enjoy. Before you commit to one house cleaner, you should ask a few quick questions to make sure that you are making the right choice.
Are You Bonded?
Bonding is a form of insurance. A bonded house cleaner is protected from accidental damage during cleaning, and your belongings and home are protected as well.
What Services Are Included in Your Rates?
Unless you ask, you may not know what is included in your potential house cleaner's rates. Some may only dust and vacuum, while other house cleaners may provide a deep cleaning on every visit.
What Services Do You Charge Extra to Perform?
Some house cleaners offer basic cleaning at a flat rate, but then will perform other cleaning tasks for an additional fee. If you only need certain services performed a few times a year, it helps to know what those services may cost.
How Long Have You Been Cleaning Houses?
New house cleaners are not necessarily any better or worse than those who have been in business for years, but knowing the length of time your potential house cleaner has been plying her trade can give you more information about her reputation.
Do You Have References?
It helps to know whether your potential house cleaner has former customers you can speak with about her work. Ask for a list of clients you can speak with about her services.
Will You Be Using Your Cleaning Products or Mine?
Some house cleaners will use your own cleaning products and appliances but some use their own that they carry from house to house. If you are particular about the products used in your home, you may want more information about the products she uses.
Do You Offer Any Guarantee on Your Work?
If a house cleaner offers a guarantee on her work, she wants her customers to be happy. Ask what sort of guarantee she offers to ensure that her clients are satisfied with her work.
Will You Be Cleaning My Home Personally, or Do You Have Employees?
Sometimes you may interview a house cleaner who seems like a one-person operation, only to find someone you do not recognize on the other side of your door when the time for your appointment arrives. Head off any confusion by asking in advance if someone else will actually be performing the work.