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About Computer Technical Support Training

Steps to Become a Computer Tech

Computer techs provide a wide variety of services to their clients and users. They often provide repair services to both computers and hardware, while providing user support and sometimes training on various operating systems and equipment. The education of a computer technician is as varied as his or her job description.


  • Begin your education in high school. Any student who is interested in becoming a computer technician should take advantage of the classes that are offered by their high school. Most  high schools offer a wide variety of computer-related courses, which can be a great way for a student to expand their knowledge and gain exposure to various computers and operating systems from a young age.

  • Obtain a degree. A college education is a must for anyone who is looking to become a successful computer technician. Students have the option of attending a traditional four-year school or even a two-year or vocational school. Most four-year colleges offer bachelor's degrees in computer  programming. Students will also find various computer programs at two-year colleges and other vocational schools. The goal is to find the school that is best suited to your needs and goals. Apply to the college and enroll in their computer program. Take the time to study and complete your courses with the goal of obtaining a degree.

  • Continue to learn independently. In addition to school studies, explore your interests on your own time. Whenever the opportunity arises, work on various types of computers and hardware. Opportunities to repair your own computer and the computers of friends and family members will give you valuable hands-on learning experience and exposure to a wide variety of computers and hardware.

  • Seek out an internship. Speak with a college advisor to learn about available computer tech internships. Most internships are unpaid, but they can provide you with a valuable hands-on learning experience. Companies often look favorably upon successful, dependable interns and sometimes hire them as full-time employees once the internship has ended.

  • Earn your certifications. Many different computer companies, such as Microsoft and Cisco, offer independent certifications to people within the computer field. Learn about the certification requirements and take the time to complete the certification process.