Steps to Finding an Auto Body Shop
Due to what they are used for, vehicles are prone to auto body damage. Your car will necessarily be parked at times where it may incur damage no matter how hard you try to avoid it. When this happens, you need a good auto body shop to handle these repairs. Here is how to go about finding one.
Your vehicle is a major investment. When it is in need of auto body repair, you don't want to take it to just anyone. Finding a reputable auto body repair shop is not difficult if you know which steps to follow. Here are the steps you do not want to miss.
Find a shop that can restore your car to pre-loss condition. What this means is that the car will look and operate as it did before the damage occurred. This includes the appearance, body structure and mechanical reliability. All three are of extreme importance so make sure your repair shop has experience in each area.
Insist that your insurance company allow you to choose the shop. Some states have laws which give you this right. See if your state does. Insurance companies often partner with repair shops to save money. The problem that you may run into is that the shop chosen by the insurance company may cut corners to offer these low prices. Although your insurance provider may say that their guarantee is not in effect if you select your own shop, this should not be of concern. Any reputable shop will offer a guarantee of their own.
Ask questions about the repair and what it will involve. With smaller shops, you have a better chance of speaking with the person who will be working on your car. Larger shops tend to have a sales staff that writes estimates. These employees do not actually do repair work. Also, just because a larger shop may have fancy tools not offered at a smaller shop, these tools are not needed in most cases. Don't let that heavily influence your decision.
Finally check out the customer service department. If you have a question or concern, how will it be addressed? Inquire about warranty repairs and how they are handled. Look for a shop that is concerned with your welfare and safety as well as the repair itself. Good shops are out there. Now you know how to find them.