Astor & Black

I've a few suits, a couple custom, and a few from the rack. All have been tailored, of course, however the combination of the fitting, fabric and the sales rep, Billie K., made this by far the best experience I've had both in purchasing the suit and shirts (all of which... fit perfectly the first time) and quality of product. Billie worked with me on pattern/fabric combinations, and the final product is outstanding. The only reason this is not 5 stars is because it took 3 months to get the suit and shirt. if you want a suit second to none in quality and have time to wait, I highly recommend working with Billie at Astor & Black. Read More

The search for a properly fitted men's suit generally leads one to a custom tailor. Off-the rack suits just don't quite cut it, so to speak. I recently employed the services of Astor and Black to have two business suits made; below are my assessments: The Outstanding... - Billie K. (Sales Associate). Professional, courteous, willing to work with me on fabrics/styles, kept in constant communication about progress of the suits, rapidly responsive to any questions or concerns. She is highly recommended as one who knows her products well, matches the style trends with the customer's preferences, and gives solid (but not pushy) recommendations. Work with her and you will not be disappointed. - The suits. Once they were made to my satisfaction (see below), they fit extremely well. The fabric is excellent, the details (working button holes, lining, personalizing, etc.) are superb. You will not find a finer suit for less than $1000. The Good: - Price. $750 for a custom suit is still several hundred dollars less expensive than designer suits and will fit better. - Initial delivery time. Four-six weeks for a completed, custom suit is not bad. You need to plan ahead of time when you buy these suits. Rush deliveries (<3 weeks) were discouraged to ensure proper quality. Needs work: - Time to achieve full satisfaction. I started the process with a different sales associate several months ago and unfortunately, when the suits were initially not made to my satisfaction (due to improper fit), it took a VERY long time (and many emails) for Astor and Black to agree to remake the suit. In the end, I was satisfied because they provided me with a partial refund and an excellent final product, but I have deducted one star from this review precisely for the delay. Overall: Outstanding suit quality, Billie was excellent, but you may have to be proactive to ensure that Astor and Black lives up to its goal of optimizing customer satisfaction. Read More

I'm not one for words just because there is only so many times you can compliment something and then it starts to become over the top. I recently purchased a suit from A&B and found it to be a wonderful experience. You get exactly what you pay for and working with B...illie was a piece of cake. She was attentive to the my needs and covered every detail. A rush order was put on the suit and it came back perfect! I could not have been happier with my experience and will certainly purchase again from Billie and A&B. It's a bonus that the company was started in Columbus, Ohio. Go Bucks! O...H.... Read More