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First, these guys ARE very friendly. However, over the years their service has declined, and the prices are pretty high. Their prices also tend to match what they think you're willing to pay. Funny thing is they'll haggle with new customers, but if your an old customer ...who they think has money to burn, you'll pay list. That's 12 years experience with these guys talking. Their install jobs tend to be pretty low quality. Lots of electrical tape and velcro. Definitely going for quantity over quality these days.They electrical tape harnesses together instead of soldier or shrink tubing. Frankly for what they charge I'd rather do it myself and do it right. You can also get a fairly significant saving on buying parts elsewhere. Read More

Pay with a credit card and dispute your charges. All I can say is go for a diagnosis and get an estimate first. They WILL charge you the max no matter what. I knew what the problem was with my installation, approached them. They were like $65 including installation and ...ended up charging more than double for their time and ended up with a botched job. You were warned... Read More

I have had to visit these gentlemen 3 TIMES in the last year to reprogram my remote start and not once was it the fault of their equipment or service. Yet not ONCE were they anything but kind, professional and thorough. I would recommend these guys 150% and encourage you to take your business there.