Beaver Toyota St. Augustine

I am very surprised by some of the negative reviews I have read about Beaver Toyota. My experience there was an emotional one, as I had decided to trade in my recently deceased husband's Lexus for a car that was more affordable to maintain. I was very pleasantly surpris...ed when I was offered the Blue Book value for my used Lexus (yes--I did my research before I made the decision to trade it in). I hated to see it (the Lexus) go, but Mary and Faron were wonderfully kind and supportive in helping me to pick out a car that was more in line with my budget. Although the Lexus was paid for, the maintenance and repair fees for a car with 60,000 miles on it were becoming overwhelming. Faron worked with the bank(s) to get me a very low monthly payment on the certified 2014 Corolla I bought, which was a minor miracle. Ryan, in the finance department, was great--kind and professional, like everyone with whom I dealt. When I got ready to drive home after saying goodbye to the Lexus, both Faron and Mary gave me big hugs, wished me the best, and told me to call them anytime if I needed help with anything. I love this dealership, not only for past service (which was always professional) but for my buying experience yesterday. My sincere thanks to all of you!! P.S. When I discovered that my car did not have mats, Faron took me to the parts counter and bought me front and back mats. Customer service does not get any better than this. Read More

Extremely sexist and condescending. I purchased a vehicle for my daughter in April with my husband present. I returned to purchase a Prius. My interest was that the dealership is supposedly family owned and community oriented. It was my intention to develop a relationsh...ip with a locally owned dealership. Only negotiated when husband was present, once deal was reached, used it as leverage on another deal for another customer. PR working on "making it right" , still no concrete solution. Tip: They boast that their dealer fee is 699, the lowest in the industry. Its 599 next door at Honda. For a more detailed review feel free to email me info@consciousclean.com I had been particularly interested in Prius vehicles because I own and operate a green cleaning business. Our company is integrating the utilization of hybrids in our modest, yet growing fleet. Many of our clients are minded individuals , it seemed as though it could have been a win win local business relationship Read More

Did my research, had own financing, ready to buy. Found a few new and used cars we liked alot. Talked onthe phone with charles, he said he would call us back in 2 hours to see if they may have better financing than what we had to get the BEST rate. 4 hours went by..no c...all. decided to jsut drive there, since we were ready to buy that day. Charles comes out, walking like Eeyore, like we were inconveniencing him from his nap on the couch in the back. NEVER smiled, never sahred ANY dealer incentives. We had a True Car price, he acted like he had NO clue what that was. Never tried to get the sale,.he honestly didn't care. He literally acted like he was a cousin of the dealership owner and they just stuck him in this job for a paycheck. Read More