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About Ben's Appliance Inc.
Ben's Appliance Inc. is located at 634 East Main Street, Batavia, NY. This business specializes in Appliance Repair, Kitchen Renovation, General Contractors and Appliances and has 6 review(s) with a star rating of 2.8.
Location & hours
- Mon Mon 8:00 am - 5:00 pm
- Tue Tue 8:00 am - 7:00 pm
- Wed Wed 8:00 am - 5:00 pm
- Thu Thu 8:00 am - 7:00 pm
- Fri Fri 8:00 am - 5:00 pm
- Sat Sat 9:00 am - 3:00 pm
- Sun Sun Closed
Reviews
Saved me a service call
the electronic ignition on my gas stove started snapping snapping snapping and wouldn't stop. I called Ben's, and the guy said to unplug it for an hour, and see if that would stop it, before they scheduled me for a service call. IT WORKED !!!! Saved me $$$$ on an unneeded service call. THAT'T why I continue to deal with Ben's - I TRUST them !!!!
VERY HAPPY -
WE HAVE PURCHASED APPLIANCES FROM BEN;S FOR YEARS. WE ARE VERY HAPPY WITH THEIR PRODUCETS & SERVICE. NOW TO HAVE A HOME TOWN STORE
RUN (don't walk) AWAY!
I like to patronize local, non-"big box" businesses but Ben's is the reason that Home Depot and Lowe's will flourish in Batavia. Poor workmanship, inferior products, uncaring people -- what a horrible combination!
TOTALLY SATISFIED
My family has ALWAYS gotten our appliances from them, because they DO have a GREAT service department, and comparable prices to anywhere else. GREAT experience - I will definitely be back when I need ANOTHER new appliance. I recently got a new washer delivered from them and they even take away the old one!!!!
Very poor customer Service
Very poor communication and customer service. Poor communication between their own employees and their customer. I wanted to buy locally, knowing full well that I would pay a little more, but thinking that I would get better service. I was very wrong. They failed to... return calls, failed to show up when they said they would, and showed up two times without the supplies they needed to finish the job. It took them from June 6th to June 26th to get my dryer vented and the vent hole was already there! I would not recommend Ben's Appliances to anyone. It's too bad I had to even give them one star.
bens
i believethe prices are resonable,but the service is horrible!!
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