Best Buy

Horrible. I am sick and tired of their employee's! How are you still in business??? They sold us a TV that doesn't work, and they want to charge us to exchange it. (We have only owned it for 10 days). They set it up the first time, and we are going to have another char...ge for them to bring out a new one, and reinstall? What is that? They sold us a faulty TV in the first place. Now we can't get anyone to answer our calls/questions, and they put us on hold until we hang up, so they dont have to help us. I will never purchase from these con artists again. Beware of Dan-Customer service rep who passes the buck. What a disgrace! $1800 down the drain! Read More

Horrible expierience!!! Went for a flip down dvd. there website shows like a hundred. they carry in store only one!! and one of the most expensive. We drove over a hour to get there. They talk us into a lap top you can play movies, games, use internet, its better than ...what we wanted. ok 2 hours later we get talked into a lap top, they jam one particular one down are throat, its the best buy yada yada yada. . SORRY BUT ITS NOT IN STOCK!! 3 DIFFERENT MODELS THEY TALK US INTO. ALL OUT OF STOCK! THEN THEY TELL US TO DRIVE TO THE NEXT STORE AND PICK IT UP THERE ANOTHER 25 MINUTES OF DRIVING, NO DISCOUNT FOR RUNNIN US AROUND NO HELP NO MANAGERS JUST THE YOUNG KIDSTHAT GET8 BUCKS AN HOUR ALL THE MANAGERS ARE HIDING SOMEWHERE. THE OTHER STORE HAS TWO LEFT AND THERE HOLDING ONE FOR US. BU__SH_T. THATS RIGHT NOW IN STORE FOR ABOUT 4 HOURS AND THAT OTHER STORE, THEY SOLD THOSE TWO ON US. SO NOW THEY WANT US TO DRIVE TO BOILINGBROOK IL. PROB AN HOUR, STILL NO DISCOUNT, NO HELP N LEFT WITH NOTHIN Read More