Dynamic Printing

This month I came across an issue of trying to get work from local government. Four to six weeks ago I tried to get work from the local town hall, I figured since it's a bad economy why not try and hit my town hall for printing after all my prices are very competitive especially when it comes to booklets, catalogs and stationery. Isn't it the job of purchasing agents to shop around and get the best deal for the taxpayers. I've been located in this town since 2001 and after all I pay property taxes and the tax collector has no problem finding me every year and so does the fire marshal to inspect me, so why not try. Not so - I got the run around, I was told they have 2 printers already. I was sent from one department to another to another. This took a couple weeks, finally I sent an email to the First Selectman. Now I know that I'm not top priority but he did get back to me pretty quick, and sent me to the first person I contacted in the beginning. This time was a little different, I got new people to contact and I am now in the process of contacting them. I was wondering how many of you have had the same experience?