gofornorton

Norton antivirus has a famous security program which has millions of satisfied users. Norton has numerous top features that are necessary to keep the device protected from all threats. When you get the Norton product key activation, it allows you to access all the premium security tools so you can work without any security concerns. Norton has a powerful scanning feature which flushes out all the harmful malware from the device. The powerful firewall and VPN tools of Norton keeps your network secured. But some people reported that they face email errors due to Norton antivirus. Norton is blocking the network and the mail server is getting interrupted. 

If you are getting email errors then you should immediately check your internet connection. The weak internet connection can get you into this error. But sometimes the email gets rejected by the ISP when it considers the email as spam. Make sure you have entered the correct recipient’s address. People often mistype the email address and then get into sending issues. 

Norton has an email protection tool that provides an extra layer of protection while sending and receiving the emails. If someone sends you a malicious email then Norton will send the email to the spam folder. If you are getting issues while receiving the emails then check your spam folder. If you get your email on the spam folder and you are sure that the email is not dangerous then you can mark the recipient as safe. From the next time, Norton will not send your emails from that receipt on the spam folder. But if you still get the same error if you are facing issues while sending the email then disable the Norton email scan. Norton email protection tool checks every outgoing email to ensure that no data is traveling outside your device without your concern. But if this tool is getting you into errors then disable Norton outgoing email scan.

Steps for disabling outgoing email scan:

1. Close all running program
2. Click on Norton icon from the desktop
3. Norton dashboard will appear on the screen
4. Go to My Norton window
5. Click on Open button
6. Now click on the Settings tab
7. Tap the Antivirus option
8. Go to Email Antivirus Scan option
9. Scans and Risks tab will appear on the screen
10. Tap the Configure button
11. Go to Email Antivirus Scan and click on What to Scan option
12. Uncheck the Scan outgoing email messages option
13. Hit the Apply button
14. You will get a Security Request window
15. Go to the drop-down menu and click on Permanently
16. Press the OK button
17. Go to Email Antivirus Scan window
18. Hit the OK button

Now close the Norton dashboard and try to send an email. If you are still facing the same error then you should seek other solutions.

Norton firewall actively monitors all your incoming and outgoing data. If it detects any suspicious data, the firewall immediately blocks the network. If you are getting issues in sending or receiving emails then try disabling your Norton firewall temporarily. 

Follow the steps given below for disabling the firewall:

1. Close all running programs 
2. Click on Norton icon
3. Select Device Security  
4. Hit the Open button
5. Go to Norton main window
6. Click on Settings
7. Now choose Firewall
8. Go to General Setting tab
9. Now toggle the Smart Firewall button to Off
10. Hit the Apply button

You will get some on-screen commands. Follow the on-screen commands to turn off the Norton firewall temporarily. Now try to send the email. If you are now able to send or receive the email then it means the firewall has detected a safe file as suspicious mistakenly. But if you are still getting the same error then you turn on your Norton firewall and check for other solutions. 

Uninstall other security programs

If you have any other security program installed on your device then Norton and other security programs will conflict while detecting any malware. If you have any other security program then uninstall it immediately. Here are the steps for removing a program on a Windows device:

1. Close all running programs
2. Press Windows and R keys simultaneously
3. A run dialog box will appear
4. Now type appwiz.cpl
5. Press Enter button
6. You will get a list of all the installed items on the screen
7. Choose the program you want to remove
8. Hit the Uninstall button

Now follow the on-screen commands for removing the program. Once you remove the conflicting program then restart your computer. Now perform a system scan and then check whether your email error gets resolved or not.

Reinstall Norton antivirus

If you are getting the email error due to Norton antivirus then try reinstalling Norton. It mostly occurs when you delete some Norton program files mistakenly. You can use Norton Remove and Reinstall tool for reinstalling Norton antivirus. 

1. Download Norton Remove and reinstall tool
2. Go to the downloads and search for Norton remove and reinstall the setup
3. Double-click on the setup
4. License agreement page will appear on the screen
5. Read the license and then click on Agree button
6. Now tap the Remove and Reinstall option
7. Hit the Remove button
8. Click on the Restart button

Now restart your computer and follow the on-screen wizards for completing the Norton installation process.

Remove temporary files and browser junk

Sometimes browser junk like cookies, cache, and history files conflict with the internet connection. If you are getting any error related to the internet then remove all the junk from the device and browser. Go to your web browser and navigate to settings. Now remove history files, cookies, and caches. For removing temporary files and other junk of the device you can use the disk cleanup tool. Here are the steps for using the disk cleanup tool:

1. Go to the start menu 
2. Type command in the search bar
3. Hold ctrl and shift keys simultaneously
4. Press the Enter button
5. A permission prompt will appear on the screen
6. Now click on Yes in the permission box
7. You will get a command screen
8. Type cleanmgr in the command prompt
9. Hit the enter button

Windows disk cleanup app will start checking for all the junk. You will get a list of items. Check all the boxes from the list you want to remove. Now hit the OK button. Once you remove all the junk from your device and browser then restart your computer and check for email error.