Spero Door Service
2 reviews
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Doors & Windows
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Construction & Real Estate
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General Contractors
My garage door opener is running, but it isn't opening my door
Jan 13, 2012
I get these calls all the time. The homeowner can hear the motor running, but the door won't move. There are several things to check before calling a service company.
The first is so obvious, I almost hesitate to say it, but people DO miss it sometimes. Make sure the door is engaged into the opener. Yes, sometimes the carriage release gets inadvertently pulled, so the opener runs but the door stays in one place. Lock it in and you're good to go."I have a screw drive opener. It starts to lift the door, but the door falls back down." There are usually two issues to check. First, make sure you don't have a broken spring. If the opener is trying to lift a door with a broken spring, it will damage the opener. If that's the case, call a pro to replace your springs. Second, screw drive openers have "teeth" on the carriage which lock in to the screw itself. Over time, especially if the door isn't balanced right, or has a broken spring, the teeth shear off. This would require a new carriage assembly. "I hear the motor running in my chain drive opener, but the chain doesn't move."In this case, the gear assembly inside the machine is stripped and requires replacement. The motor is running, but not engaging the chain sprocket. Again, make sure the door is operating properly as well. A "heavy" door, or one with a broken spring will cause damage to the gear. Remember, we're here when you need us. Call (630) 728-8921
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The first is so obvious, I almost hesitate to say it, but people DO miss it sometimes. Make sure the door is engaged into the opener. Yes, sometimes the carriage release gets inadvertently pulled, so the opener runs but the door stays in one place. Lock it in and you're good to go."I have a screw drive opener. It starts to lift the door, but the door falls back down." There are usually two issues to check. First, make sure you don't have a broken spring. If the opener is trying to lift a door with a broken spring, it will damage the opener. If that's the case, call a pro to replace your springs. Second, screw drive openers have "teeth" on the carriage which lock in to the screw itself. Over time, especially if the door isn't balanced right, or has a broken spring, the teeth shear off. This would require a new carriage assembly. "I hear the motor running in my chain drive opener, but the chain doesn't move."In this case, the gear assembly inside the machine is stripped and requires replacement. The motor is running, but not engaging the chain sprocket. Again, make sure the door is operating properly as well. A "heavy" door, or one with a broken spring will cause damage to the gear. Remember, we're here when you need us. Call (630) 728-8921
