About Bumble Bee Bakery
We are a full service hometown bakery located in Hiram at the corner of Hwy. 92 and Nebo Rd.
We offer a large selection of cookies, pastries, cakes and pies.
We also make special order birthday and special occasion cakes, as well as wedding cakes. Check us out today!
Location & hours
- Mon Mon Closed
- Tue Tue 7:05 am - 7:00 pm
- Wed Wed 7:05 am - 7:00 pm
- Thu Thu 7:05 am - 7:00 pm
- Fri Fri 7:05 am - 7:00 pm
- Sat Sat 8:00 am - 4:00 pm
- Sun Sun Closed
Reviews
Very, very bad customer experience and questions to think about
Let me give you a scenario. What would you do if.... You went to a place for cake tasting. Your son and his fiancé came in during his lunch break and the flavor offered were limited and did not include what you had ordered. The woman had no idea of the cake flavo...r you requested, or any info you had discussed over the phone when you confirmed the appointment. You tasted some cupcakes that were very dry and nobody commented on it. During this time you requested if you can speak to the baker and she stated he's too busy to come out, not even for five minutes. When the wedding cake detail for a much smaller cake was finalized, everyone left but you. While discussing the price of the cake you asked if she could lower the price (since the baker had quoted you a price for a different and much grander cake and also asked you to bring the cake stand that you have chosen#. She stated she was the owner, and no, she can't do it for a lower price, "... and anyway, you don't even have an appointment. Here are the people waiting for their appointment." She then turned away from you #as if to dismiss you# and greeted the couple already seated on the next table. Here are some questions you started thinking: Question #1: Does the place of business look clean and sanitary? Did you look at the last inspection report? Was it displayed for everyone to see? Question #2: Did they communicate to ensure everyone is on the same page? Did it seem like information and notes are missed? Question #3: Did you feel comfortable or were you blamed for whatever reason? Did the person make you feel guilty about what you did? Question #4: Were you informed how deposits and payments are handled BEFORE starting with any transaction? Did they repeat this to you after your agreement? Question # 5: Did get a receipt or copy of your agreement? If you answered no to all of the above, you may never get your deposit back. Here's the most important question: Did you leave the place with a good experience and you want to REFER all your friends there, OR, do you still want to tell the world about THAT place but you swore, you will NEVER, NEVER, NEVER,NEVER, NEVER EVER do business with them NEVER, NEVER, NEVER,NEVER, NEVER EVER again!
