Cafe Brio

I am so very disappointed. A group of friends and I stopped in yesterday, for lunch. What a horrible experience. We all left frustrated. I had the Angus Burger. I ordered it medium, it came rare. My friend ordered the same except she ordered hers well done, it was s...erved rare. We waited ten minutes for the waitress, she never returned with other requests. Finally, my friend had to walk her meal back to the kitchen in order to get service. After 25 minutes, her second burger was served, this time the burger was burnt. When we asked for the manager, the manager seem uncaring and unwilling to rectify the situation. Further, the rest of us made requests for other items, like refills, utensils and extra condiments, which we never received. The kicker to this is that two of us paid with a credit card and we were both overcharged. What kind of establishment is this? Not only bad service, but unauthorized charges, too!?! Unbelievable! If you choose to go to Cafe Brio PAY CASH! Read More