Cafe Gianna

Went last night with a groupon 1/07/2012. Arrived at 6:30 and was told that there was a 15 minute wait. Did get a seat in around 15 minutes. We overheard the hostess tell other customers that the kitchen was behind. So we did think we may need to wait a little for our d...inner. When we sat down we put in our order for our drinks and appetizer right away. Our drinks came right away but our appetizer took about an hour. While waiting for our appetizer we told the waiter that we were going outside for a minute. When we came back our drinks and utensils were removed from our table but our appetizer was delivered. Had to ask for our utensils and drinks back. A waitress stated that she thought we walked out. The owner of the restaurant was standing in the doorway of the bar (about 20 feet from us) watching the football game and didn't seem to care what was going on. Our meal seemed like it took for ever. After our appetizer was served new customers arrived around us. Both of those tables had received their appetizers and their meals before we got our meal. The person with me was clearly upset and was complaining loudly but the owner just walked away and sat down at the other end of the resturant. We were so frustrated that when we were about to be served our food at 8:45 (we arrived at 6:30) we asked for our food to go. When we got home the order was wrong, no sauce on the pasta, veal and chicken clearly over cooked. I would never return to this restaurant. There are far to many great restaurants around to go back to this one. Read More

THIS MESSAGE IS FOR THE OWNER DAVE WHO IS HIGHLY UNPROFESSIONAL IN HANDLING UNSATISFACTORY EXPERIENCES IN HIS RESTAURANT AND WHO PROMISED A GIFT CERTIFICATE OVER 3 WEEKS AGO BUT NEVER RECEIVED SO I ASSUME THAT IT WAS NOT TAKEN SERIOUSLY ENOUGH AND HAD NO INTENTION OF MA...ILING IN THE FIRST PLACE!!! I WILL NOT BE DINING AT THIS ESTABLISHMENT AGAIN AND WILL BE POSTING ON FB, telling all my family, friends, and casino workers who live in the area, providing poor rating comments on ALL RI DINING WEBSITES for the horrible experience and unprofessionalism of this restaurant. WORD OF MOUTH can make or break a business in today's tough economy. I HOPE THEY ARE OUT OF BUSINESS SOON!!! Read More

Worst restaurant experience ever. Food was served cold and undercooked. I asked waitress to take one of the meals off the bill. She did, but I found out the owner was going to make the waitress pay for it. I'm not sure that is even legal. Only a fraction of it was cons...umed. Waited 20 minutes for manager. He showed the food to the owner and he said it was up to standards. The manager insisted that I leave the food there rather than take it home. Probably because he was afraid I would bring it to the Board of Health. Read More

Beware of Health violations!

Do a search for Cafe Gianna.

http://food.ri.digitalhealthdepartment.com/search.cfm?quick

Beware of Health violatoins! See below.

http://food.ri.digitalhealthdepartment.com/scores.cfm?rel1=full_name&rel2=&rel3=&kw1=cafe gianna&kw2=&kw3=&ls=0&hs=100&bd=12/12/2009&ed=12/12/2010&maxrows=10&search=active&advanced=quick&form=form&id=301010

I went to Cafe Gianna on 12/11/2010 by far the worst experience I have ever had at a restaurant. I purchased a gift certificate from http://Restaurant.com; made a minimum purchase of $35.00 and they would not honor the gift certificate. I ordered the baked stuffed s...hrimp. They brought it out undercooked and the seafood stuffing was just like they took it out of the refrigerator. Also, the veggies and mashed potatoes were served cold. I sent it all back to be re-cooked and again the baked stuffed shrimp came out not cooked thoroughly. I do not believe they are cooking the foods as they should and someone will get ill. I made a complaint to the RI Department of Health due to them not cooking the seafood thoroughly. Do not bother complaining the manager he is useless and the owner does not care about the customers. Read More