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Reviews
Terrible to deal with.
I ordered 2 items - I did receive one, it but the other was delayed. OK. When I finally got it 2 months later, it was the wrong item - a small carpad that I cannot use. The company nevertheless charged me $80, the price of the item I originally ordered, whereas the i...tem I was sent is priced at $38 on their website. No response to telephone messages. No replies to emails. They have overcharged me for soomething I don't even want. Company seems to be on the brink. Don't deal with them.
Terrible to deal with.
Terrible to deal with. I ordered 2 items - I did receive one, it but the other was delayed. OK. When I finally got it 2 months later, it was the wrong item - a small carpad that I cannot use. The company nevertheless charged me $80, the price of the item I origina...lly ordered, whereas the item I was sent is priced at $38 on their website. No response to telephone messages. No replies to emails. They have overcharged me for soomething I don't even want. Company seems to be on the brink. Don't deal with them.
Extremely poor customer service
I ordered a carpad in mid November. At the time I was told it would be up to a 2 week wait. After a month of not receiving it and numerous attempts to try and find out why it didn't come, I was told vaying excuses by the email contact person who obviously actually fai...led to initally look up my actual order, because I was given inaccurate excuses. When I was persistent, they finally did, only to discover they deleated my order by accident. I was told "it happens". If I wanted to proceed with my order, they offered me a 20% discount. I agreed. If finally arrived exactly 2 months to the date of my original order with no discount! The contact person reapeatly ignored my emails, but finally replied with the implication that they could care less. They also blamed me for the order being late because they said I didn't give my credit card info, and yet they earlier admitted to deleting it! The company is small, rude, and has no integrity.