Cavalier Telephone
About Cavalier Telephone
Cavalier, headquartered in Virginia, is a full-service provider of reliable and efficient telecommunications solutions for business, consumer, and government customers. Using its owned and operated fiber optic network, the company serves hundreds of thousands of custome...rs throughout the eastern United States. From landline voice to managed network services, customers depend on Cavalier for a wide range of communications products that drive their businesses and simplify their lives. Cavalier strives to combine technology with customer commitment to deliver the best value available.
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Reviews
Cavalier Telephone is the WORST
I have never experienced such awful customer service as I have with this company. I have been without a phone line since July 14th. It is now September 28th and not only is Cavalier not fixing my issue but they keep sending me invoices, with finance charges, threatening... to destroy my personal credit and will not stop. I have been on the phone with their customer service representatives for months to no avail. They are located in the Philippines and cannot seem to grasp the concept of customers' frustration about being charged for services not rendered. I finally broke down and paid one bill with the promise that I won't receive any more and then I got another bill in the mail. Upon further complain to the company I am still being told that I have to keep paying invoices regardless if my phone line works or not until they fix the problem and then I'll be reimbursed.
Cavalier NOT Mac Compatible
Upon returning to the area dish.tv recommended Cavalier for INTERNET service. When I called to inquire about service I asked specifically about apple/Mac(re compatibility). The company said they'd never had a complaint. Cavalier is NOT compatible, so I learned after ...many lengthy phone calls and tech visits. I had to cancel the service after about 3 weeks of trying to get it to work. Cavalier sent me a bill for more than $100 but let me off with a $50 settlement instead. I shouldn't be out of pocket at all, quite frankly. False advertising. Other Mac owners can avoid the $50 charge by simply skipping this company over. If only I'd known.
