Centinela Airport Medical Clinic

Hurt myself at work, didnt want to miss time from the job so went to Reliant. The doctors and nurses were real nice and stiched me up fast.\t\nThey looked after me so fast that I was able to go back to work before my shift ended.\t\n\t\n

37 minutes after walking in and filling out the paperwork, they took my pressure, temperature, etc, and collected some further data verbally. About 15 minutes after that, I spoke with a doctor. All told it took an hour.\t\n\t\nI had previously been told I shouldn't stop anti-depressant / anti-anxiety medications or miss a single dose. I'd just found out that my mail-order prescription pharmacy never received my prescription, and my doctor couldn't see me any earlier than the day after tomorrow.\t\n\t\nApparently Reliant doesn't consider running out of anti-anxiety or anti-depressant prescriptions something one should come to an urgent care facility for. He and the one other person I spoke with after that point were rather cold after they found out what I was there for. Gee, thanks a lot - you think I wanted to spend my evening this way?\t\n\t\nI had been /told/ by a pharmacist that I should visit an urgent care facility. I don't blame him, but I don't see how the doctor not being a mental health professional is my fault, which is the impression I got. Blame the customer if things don't fit in with what you're used to.\t\n\t\nI was written a short prescription (which they didn't fill, so what's the point - I still need to visit a pharmacy and wait for them to have the stuff shipped in?)\t\n\t\nDespite that, from everything I saw, I'm sure they're fine for more typical urgent care issues.

I went to this clinic on a sunday. They charged $135.00 before they would see me (and I have a ppo). Front office person was rude. Doc was nice and he prescribed a medication. I found out the next day (from a specialist) that the medication could have caused irreversible damage if I had taken it and that I should not have been prescribed it for my injury. A few months later I get the bill and they wanted me to pay an additional $305.00 even after my insurance had paid them $112.00. All of these fees for an exam and a prescription! The statement I recieved did not show the $135.00 credit that I paid on the day of service. There were also 3 additional fee's incured for what I do not know??? When I spoke to the billing department they adjusted my bill to around $100 dollars. That's still $235.00 for an urgent care visit for a patient with a good insurance plan. Beware of this clinic and the fees that they will try to charge you! The only positive thing about my visit there was that the doc was very polite (although he prescribed a potentially harmful medication for my condition) and I did not have to wait too long. \t\n\t\nI wouldn't recommend this clinic to anyone. If I wasn't careful about reviewing my medical records and billing they would have charged well over $500.00 for a simple office visit.

What do they have in common? Nothing I guess, unless you go to Reliant for medical treatment. When I walked in (2:00 AM) the first thing I noticed was the fresh flowers displayed as you walked in and they also had them in the counter where I was greeted by a very nice and friendly receptionist. After waiting 25 minutes (heaven) to be seen by a doctor who took the time to touch and feel my injured hand and thoroughly explained my injury and the treatment in English terms. What a relief I felt when I walked in to be treated, I felt a sence of peace to know that it did not look like your tipical hospital. I also found that I can come here if I get hurt at work and they said (knock on wood) if that was the case they would pick me up and drop me off at my job site.

Yes, I got hurt at work and my employer chose Reliant Immediate Care for my care. Coming to this place sure made me feel like my company cares for me because the clinic sure is pretty, clean and their customer service impressed me. My koodoos to the entire staff! It is sure not like the one we use to go to on Century Blvd. I am so glad we don't have to go there anymore. I did not wait a long time and they even drove me back on their van. I hope that every LAX employer selects a clinic like this one when their employees get hurt. It sure makes a difference!

This is by far the worst clinic ever to go to. I took my neice there recently and not only waited 2 hours, not only watched as others went in ahead of her but I was billed over $300 for her even after I paid $135 for her to be seen and they claimed they billed the insurance carrier.\t\n\t\nWhen I asked the girl at the desk why others went in ahead of her I was told that if they didn't take companies first they would get in trouble! What is that all about?????\t\n\t\nThe doctor barely looked at here. Do yourself a favor and go anywhere other than this lousy place.

What could be worse than an eye injury on Saturday night! Having to wait for hours in an Emergency room.\t\nAt Reliant Immediate Care (formerly the LAX Centinela place at the airport, you know the blue bldg. ) not only was it open at 9:00 pm, but I was seen within moments of my arrival by a Doctor who did a thorough exam then sent a nurse in to irrigate my eye. I was out of there, within the hour with medication and OUT OF PAIN on my way back to Manhattan Beach. Where can you get that kind of service? 24/7 Excellent rating!\t\nImmaculate facility, professional staff, and no lost time, eternally in the waiting room.