Chevy Chase Acura

I had a very unpleasant experience at Chevy Chase Acura. I was given some ball-park numbers for trading in my 2011 TL for a used 2013 TL with a tech package of a difference about $7-8000. I needed to talk with my wife, and do some on-line research, and indicated I could... work with $4-5000 and e-mailed them. I explicitly asked them to let me know if they could not work with those numbers, and just to let me know. Instead, I was told they could, and to come in. When I got there, they tried to sell me a new car for much more money, then told me my e-mail communication did not matter, it was their "business practice" to have people come in. I considered this unethical, and spoke with the manager, who apoligized for the "miscommunication." I asked what could be done, and he said the 2013 could not be sold for another 90 days, and a 2102 would cost me $6500. Why did he offer me a car initially he knew could not be sold for 90 days? Lies and Deceit. Avoid at all costs.... Read More