Chez Lorraine Hair Salon

I have never been anything, but completely happy with Chez Lorraine, and I don't usually bother with reviews, but after reading about the psycho, who obviously can't manage his affairs, I felt I had to. Not only do I leave there with a great haircut, I am always impress...ed with their polite, and professional manner. It is beyond me how a person can find a reason to complain about anything, but then again I am in customer service, and I will say that there are people out there who need to complain in order to hide their own short comings. Read More

My wife looked into Chez Lorraine to get her hair done for our wedding. When she first called, they asked for a $100 deposit that would be fully refundable if we changed our minds and went with another salon. We were still looking around, but figured that if it was re...fundable, we might as well save ourselves a spot. We decided on going with another salon. It took me six months and two dozen phone calls to get my money back. They told me that the deposit was $50, but we paid extra to put some towards their services. No, we didn't. Their phone line sometimes calls to the salon, but other times calls to the manager's house, causing utter confusion. After numerous arguments, they agreed to send me a check for the $100. That was four months ago, and the check never came. The only way to get my money back was to file a grievance with my credit card company. In addition, I have proof that their website gave me WORK COMPUTER a virus. STAY AWAY AT ALL COSTS! Read More