Cinderella's Closet

I will be getting married on July 7, 2012 and have been searching for the right dress. Of course as usual...I tried David's Bridal, etc..., but since our wedding is from the "Phantom of the Opera" its a Masquerade and everyone in the wedding party isnt going to be dress...ed as your usual wedding attire. I wanted my dress to be gold made like a princess and the bridesmaid dresses to be similar only in a different color. So, of course David's Bridal didnt have what I was searching for. A friend told me to try Cinderella's Closet, and I must admit that I was hesitate at first, but decided to anyways since none of the other stores had what I was looking for. The moment I walked into Cinderella's Closet I was greeted by a nice salesperson who stayed with me the whole time to make sure I had everything I needed. She even hung up the dresses next to a dressing room for me even though I didnt ask. It was as if she already knew what I wanted. Now Ive been searching for the perfect dress for months now, and I spend a few minutes in this place and I find "The Dress" ive been waiting for! I tried it on and it fit perfectly! I cried, because I was so happy....even the lady was tearful. I will be referring all my bridesmaids to this place so that they can look & feel just as fabulous as I did! I was able to get the dress that night and sometimes I sneak in my closet and glance at it and smile. Cinderells's closet will always be remembered as the place that made my big day extra special! Read More

Cinderellas Closet has really got it going on when it comes to prom and pageant dresses. I have come to see them for a variety of functions, and each time they treat me like a best friend would treat you-honest opinion and friendliness. I r...

I have been shopping at Cinderella's Closet for four years. Each year when I go to purchase a dress, for a pageant or prom, I always feel so welcome. The store might seem overwhelming at first but, thats why you get your own personal sales associate! Each associate that... i have worked with has been polite, patient, adorable, and a huge help! Especially those blondes! There is a huge selection to chose from, even ballgowns, little girls dresses, wedding gowns, and plus sizes. This store is amazing! every time I have been I have been taken care of and treated amazingly, if you need a dress for PROM, WEDDING, or PAGEANT GO TO THIS STORE! You will be taken care of, and you will leave with the dress of your dreams, they dont call it Cinderella's for nothin! Read More

There is a group of 3 with a preschooler on a semi-frantic look for the perfect dress. My lovely niece who needs the perfect prom dress, my delightful daughter who needs the Bridesmaid's dress, and me who needs the Mother of Bride dress. So on our 3rd day shopping, we ...went to Cinderella's Closet, with 3500 dresses how could we go wrong. We walked into a flurry of long, short, very bright dresses. We were assigned a salesperson who could not have cared less if we found a dress. The salesperson was to help my niece first. Only she did not know where the inventory was located, or what was available. And right in the middle of her helping us, she started helping different shoppers. GRR! There were many employees in the store. We are of the belief of businesses should appreciate our business. We are not perfectionist, but we do demand basic customer service skills, which were totally lacking. But we did find the perfect dress for my daughter a few miles away at Formally Yours. They are located at 475 Rockbridge Rd. Their salesperson Katie was delightful. And Cinderella's Closet lost 3 big sales. Read More

I took my niece to buy her prom dress for the 2011 school year. We purchased the dress in 2010 because we were told by "Brittany" of Cinderella's Closet that there was only 2 available.. Period, size 12 and size 2. My niece is a size 0. But she really like the dress. So... I purchased it via phone since we had already left the store. We come back approximatel 4 weeks later and there were 5(five) of the same dresses in her size on SALE !! The manager refused to give us the sale price and she stated that she would do an exchange for the size but not adjust the price...WHO DOES THAT !!! Read More

I'm not sure if they do now, but at the time I shopped there they also rented formals for pageants and stuff like that. My favorite part about this store, besides it's wide selection of formals in all sizes, is the huge "runway" with a 3 w...