About Coconuts Ice Cream
Coconuts, a Taste of the Tropics, is Cartersville's choice for Hawaiian-Style Shave Ice since 1998 and Great Ice Cream since 2004! Located in historic downtown Cartersville behind the Four Way Lunch.
Photos & videos
Location & hours
- Mon Mon 12:00 pm - 10:00 pm
- Tue Tue 12:00 pm - 10:00 pm
- Wed Wed 12:00 pm - 10:00 pm
- Thu Thu 12:00 pm - 10:00 pm
- Fri Fri 12:00 pm - 10:00 pm
- Sat Sat 12:00 pm - 10:00 pm
- Sun Sun Closed
Reviews
Coconuts is just flat out AWESOME!
My wife and I swing by Coconuts just about every time we're in town. It's a really neat little retro vibe ice cream shop that also does ridiculously good shaved ice (don't call it a snow cone because it's not even close). The shaved ice is actually kind of addicting. ... It's lite and fluffy...kind of actually like snow is supposed to be...not the hard, crunchy ice chunks that you usually think of with snow cones. Just ask them for a sample...you'll see what I'm talking about.I feel bad for the lady below who had a bad experience there, but I guess that was 5 years ago and I'm guessing that the girl she's talking about no longer works there. The owners and employees have ALWAYS been nothing but super nice to us. It's owned by a local family who are just fantastic people and will bend over backwards to ensure a happy customer. If you notice such things, check out their health department scores. I've been following this, and they usually get a 99-100%!
customer service
I do not know which young lady it was that gave the bad service, but for as long as I have been a customer, I have always received excellent customer service and have seen many others receive excellent customer service.
Customer Service
As a long time customer I can say that we have always loved the Coconut Ice Cream Shop in Cartersville after Sunday Lunch. But I can say now that we will not be returning after this Sunday we went by to enjoy our ice cream, and the young lady that was working scooped my... ice cream into a cone and then said well it is melting and put it in a bowl with the cone on top. After asking her to get me another flavor that was not all melted she refused and said that after she rung me up and scooped my ice cream she could not give me any more of a different flavor because it would mess her inventory up. After explaining to me that they had to defrost the freezers that morning, that was the reason the ice cream was melted. So even after explaining to her that I would not be eating the ice cream and left it on the counter , the young lady turned around and walked away. I have never seen such in a business over 1 scoop of ice cream that was melted when she scooped it!!
Great cool treats - friendly atmosthere
Darin and his wife are ver welcoming and serve high quality ice cream, smoothies and icy drinks. You can't miss this delight in downtown Cartersville - just behind the 4-Way. Make it a routine stop!!!!
