Comcast Service Center - Closed

I called back in November 2014 about a check that you all said has cleared my bank, the check was never submitted to my bank, but you all was giving me credit for it, so I had to argue with the csr about the payment, she said they would investagate it, and get back ...in touch with me within 48 hours, well it is 01/06/2015, and I see where you all finally deposit the check, 2 months later, and still no call back,, not very satisfy with your company, will be looking for service elsewhere, Read More

All my services have gone out 4 times in the past 2 months. Reps. could care less if it gets fixed or not. They are rude and not very helpful. I have to go days without cable, phone, internet or home security system. This is very frustrating. I have been with Comcast a ...very long time, but I guess it is time to switch. No one should have to go through this much trouble. Read More

Tech installed incorrect box in master bedroom knowingly. He stated he can't install the correct box. He also didn't replace the modem customer service stated needed replaced for internet upgrade. I had everything from Dish Network unplugged so all he had to do was plug... and play ( had comcast last year). He didn't disappoint my expectations from last year of comcast installation issues. Completely terrible in Grovetown, GA. I had to call Comcast six times to get an appointment two days from now. Twice more to get an on demand package I ordered to work as well. Service from Comcast inadequate yet again. Read More

I have one channel, one PID distorting as I'm trying to watch MSNBC channel 176 or 194 here in Augusta GA. I have movie channels, sports channels, local channels and and prime channels. The MSNBC channel to day at 6:00 PM and throughout this program has distortion, an...d it is the only channel on my TV set that has this distortion. Why can't this issue be fixed? Do certain members of comcast have different views than that of this broadcaster or even of some of the programs that's being broadcasting. Comcast needs to ensure that their TV station feeds are not being sabotaged by their employees. If this is what I am paying for with my hard earned money, I will quickly change my subscriber. Deeply Concerned with this reoccurring issue. Read More

After switching to the digital box I have had horrible service. After multiple technician visits, and one comment from a technician regarding the no HD picture or no sound on the HD channel, "it is what it is" I have given up on COMCAST. There seems to be little to no... true interest on taking care of the customer and delivering on service agreements. After switch to Knology, their technician foun the problem at the cable box roadside and fixed it then spent 2 hours trouble shooting the remaining problem which was the cable from the cable box to the house. Knology has been exceptional thus far ensuring I as a customer and not cash cow are taken care of. Also I'm getting the same level of service for nearly half the cost. Too bad COMCAST has forgotten that they are a service industry and we the customer are the reason they exist. Read More