Cook's Appliance

A service tech from Cook's Appliance was in our home earlier today. Let me say, he was by far one of the most professional repairmen I have ever had come to my home. He was knowledgeable as well as courteous and worked the entire time he was here. He came to repair our ice maker and our washing machine. I am most pleased with Cook's Appliance and will keep this local business in mind if I need any more repairs done. Cook's Appliance rocks!\t\n\t\n

Dryer wasn't doing its job. I called Cook's Appliance and was able to get someone out the same day. The service call fee seemed fair and there were no hidden costs. The service man was professional in appearance, friendly and seemed quite knowledge regarding my Whirlpool dryer. He fixed it the same day. If I am ever in need of any appliance repair, I will call Cook's Appliance first!

I was referred to Cooks by Barnes Town & Country where the machine was purchased apparently Cooks is one of their preferred vendors for warranty repairs. First & foremost the repair process is VERY slow. Our washing machine issue must have been very rare & uncommon because the repairman couldn't figure out what was wrong. I still feel like it is totally unacceptable to go 22 days without our machine. Yes you heard me right we waited 22 days on appointments, parts, & service. We called on 5/3 to get someone to come out & look at the machine. The 1st time the repairman came out was 5/6 he told our motor was bad and we should have the new one early the next week. Since we were also working with a warranty company we were in constant contact with them. We called Cooks many times to follow up with the progress of our part order. Cooks assured us they would call AS SOON AS the part was delivered & they would schedule a time for the repairman to come back out ASAP. However, I later learned fr

Called for service and they were out the same day. Fixed my dryer and they guy was nice. Will call them again